Davis Gainesville Automotive- Service Center

Service Dept I rate the service Dept as excellent, always do a good job, prices seem fair enough! Sales not so much, not sure I will buy another one from this Dea I rate the service Dept as excellent, always do a good job, prices seem fair enough! Sales not so much, not sure I will buy another one from this Dealership, car looked great when I saw it on the lot, shortly after bubbles started appearing on front bumper, fender become dull looking as if was repainted with no clear coat, clear coat began peeling on the side of the car. More

Thank you Kerry! Kerry was great with customer service. He made the process much easier. I will be recommending him in the future. Thank you for your help!! Kerry was great with customer service. He made the process much easier. I will be recommending him in the future. Thank you for your help!! More

Great Experience Kerry was very helpful and knowledgeable and helped me find the perfect car for me. I was very pleased and I would definitely go back here! Kerry was very helpful and knowledgeable and helped me find the perfect car for me. I was very pleased and I would definitely go back here! More

Everytime its a problem - wont service escalade Nothing but bad news. 1st time under certified warranty they couldn't fix a sunroof leak, took it to L&S and they helped. THey did warranty work then Nothing but bad news. 1st time under certified warranty they couldn't fix a sunroof leak, took it to L&S and they helped. THey did warranty work then, but missed the leaky shocks, had ot replace out of warranty for more than 1k, and they refused to acknowledge their oops. Wouldn't replace a simple part that needed replacing without wanting to charge me a diagnostic to tell me what I already knew was broken. Now wont service the Cadillac, since it was a dealer package from another dealer. So you pay extra for a dealer package on and escalade only to find out that your out of luck with Cadillac Service. Lessons learned don't deal with DAvis Cadillac Service, and spend your 110,000 with some other manufacturer if you want to go with a dealer package. More

Overpriced compared to competition. I had some insurance body work done on my truck, they did a great job. While there, I thought I would save some time and have them do an oil change o I had some insurance body work done on my truck, they did a great job. While there, I thought I would save some time and have them do an oil change on my GMC Denali 1500. Should have checked the price first. I called around to check pricing for oil change, tires... Gainesville GMC $39.95 Chevy Daytona $39.95 Chevy Lake City $55 Chevy Ocala $69.18 Davis Gainesville Chevrolet $94.90 Ouch!!! Clearly I should have asked the price before just ASSUMING they would be competitive with the other dealers. That is my fault. I spoke to Charlie the Service Manager. His comment, "Oh well". In closing on MY opinion. Bodyshop, YES! Service Department, NO! More

Service manager out for your money I had a great experience at first, then I got my key back. I had gone in for a coolant leak, and was fixed accordingly. My gear stick often sticks b I had a great experience at first, then I got my key back. I had gone in for a coolant leak, and was fixed accordingly. My gear stick often sticks briefly when put in park (a common problem in sonics), and it requires a few seconds before pulling the key out. Seeing as these are certified mechanics, I figured they have seen this problem many times, and would have the common sense not to forcibly yank the key out of ignition when the gear sticks. This was not the case. I received my key broken in half, and could not close. Josh tried to tell me the key was already damaged, and I would have to pay for the repair. Charlie, the service manager, then came out and told me it was MY fault the key broke because they did not know how to handle sticky gear, and there was nothing that could be done because they were innocent, and "simply made it worse." He would not let me speak, and was disrespectful and condescending. If he is that desperate to swindle $200 from a college student that has already spent $1000 in repair, then I see no reason to continue business here. More

2016 2SS first encounter Very friendly! I brought in my used 2016 Camero 2SS to have it inspected/oil change and Inwas in and out in less than 2 hours, no appoinment needed. G Very friendly! I brought in my used 2016 Camero 2SS to have it inspected/oil change and Inwas in and out in less than 2 hours, no appoinment needed. Great service Considering I didnt even buy it from them; I am very impressed! More

Terrible service department! As far as the service went it was terrible. Scheduled an appointment for service that Chevrolet says would only take 30 minutes and it took 1 hour and As far as the service went it was terrible. Scheduled an appointment for service that Chevrolet says would only take 30 minutes and it took 1 hour and 25 minutes. Attempted to make an appointment a week prior and was told that since I didn't purchase the vehicle there that they weren't sure if they would be able to do the android auto update. They told me that they would find out and call me right back. After a little bit I hadn't received a call and so I called them back and they told me they still hadn't found out, but they would call me back and that it might be awhile. I had to call Chevrolet Infotainment Customer Support Group who informed me that there was absolutely without a doubt no restrictions on getting the service performed based on purchasing location. The lady I spoke with called your service department and relayed what she had told me. Many hours later, about 5 or 6 they called me to set up an appointment and gave me some run around that they had to verify they could perform the service. I feel that my time has been absolutely wasted dealing with your dealership and that my value as a customer is non existent. More