Davis Gainesville Automotive- Service Center

Professional, Courteous Service This makes my second visit to the service department at Davis Chevrolet in Gainesville, Florida. Both visits were notable experiences! When I arrived This makes my second visit to the service department at Davis Chevrolet in Gainesville, Florida. Both visits were notable experiences! When I arrived at the scheduled time, I did not have to stand around and wait for someone to speak with me. They answered my questions and concerns professionally with no hint condescension. I highly recommend and commend the staff at Davis Chevrolet. I look forward to my next visit but these good folks! More

Hard Workers POOR MANAGEMENT While the workers are great management is so very poor! Every time we need to have our Volt work on it takes weeks! They only have one person to work While the workers are great management is so very poor! Every time we need to have our Volt work on it takes weeks! They only have one person to work on them. If he is on vacation or just backed up you Will have a very long wait. Then you WILL wait at least a week for parts, even a really module takes a week to get in, REALLY. Then if it's the AC or a dead battery cell a month, no kidding. We really like the Volt by the dealership must not want to sale and service them, Even the warranty work will mean you will wonder when you'll get your car back. More

Thanks!! Chelsea She was very helpful and very confident with the vehicle she was selling me and is really a great sales representative and got me a great deal.. She was very helpful and very confident with the vehicle she was selling me and is really a great sales representative and got me a great deal.. More

Chelsea Buell Chelsea is such a delightful person to work with. She provides more than enough information when you both talk. The experience was beyond what I expec Chelsea is such a delightful person to work with. She provides more than enough information when you both talk. The experience was beyond what I expected! More

Amazing Chelsea was a pleasure to work with, She was the best sales person I've ever dealt with. Sweet, funny, and very resourceful. 100% recommend Chelsea was a pleasure to work with, She was the best sales person I've ever dealt with. Sweet, funny, and very resourceful. 100% recommend More

Great Salesman Allen Christian, is a great guy to work with, go to him if you need a car or anything else very helpful and nice guy. Allen Christian, is a great guy to work with, go to him if you need a car or anything else very helpful and nice guy. More

Chelsea Go see Chelsea, she is absolutely phenomenal! She works hard, gets the deal you were looking for, and is super patient! I recommend Chelsea 100 times Go see Chelsea, she is absolutely phenomenal! She works hard, gets the deal you were looking for, and is super patient! I recommend Chelsea 100 times more! Thanks Chelsea! More

Perfect attitude Jason Godkin is the definition of customer service! very knowledgeable, has great attitude, and is very nice! He is highly recommended if you're looki Jason Godkin is the definition of customer service! very knowledgeable, has great attitude, and is very nice! He is highly recommended if you're looking for a new or used car! More

Helpful staff Excellent service Car was worked on quickly and efficiently Everyone was super helpful including the guy who drove me home. Even completed a recall I did not know about Car was worked on quickly and efficiently Everyone was super helpful including the guy who drove me home. Even completed a recall I did not know about More

Service center scammed me Davis Chevrolet’s service department are scammers. Please read my situation carefully. I’ve had countless issues with my car that I’ve gotten repa Davis Chevrolet’s service department are scammers. Please read my situation carefully. I’ve had countless issues with my car that I’ve gotten repaired at Davis Chevrolet, but the only one that is relevant is the water leak in the trunk. Over 6 months ago I had a water leak in my trunk that I took the car into the service department for. They “repaired” the leak and told me to go on my way. Days go by and the leak isn’t fixed. Every time it rains there’s 2-3 inches on water in the trunk under the rear fuse box. I called Davis Chevrolet repeatedly about this to tell them the issue wasn’t resolved, and they said they’d call me back to schedule an appointment, but never did. At this point my bumper to bumper warranty expired. Cut forward to a few days ago and my car broke down and wouldn’t unlock what to speak of start. It was obvious the fuse box blew and therefore the car wouldn’t start. I got the car towed into the dealership and they did their diagnostic. They decided to cover and replace the fuse box under the warranty, but added that I had a battery with low cold cranking amps, and had a loose ground wire. I declined all repairs except the warranty issue. Here’s a note- my car is two years old and has never had issues starting. I brought the car in to get the warranty issue repaired which stopped the car from starting. The fuse box issue has been repaired for free and now they’re saying I have to pay a diagnostic fee because they diagnosed the other two issues. I see this as a scam. Davis Chevrolet Chevrolet screwed up the previous repair and is trying to make me cover the costs of their mistakes. The truth is I’m in a situation where I have no choice but to pay for them to repair a mistake they made, that was covered under the warranty. It’s a weird loophole they found to cover it under warranty and still charge me for the diagnostics. Needless to say I’m not coming back here ever again and recommend everyone to stay away from Davis Chevrolet. I’ve been here over 10 times in the past for warranty repairs on this car and apparently this loyalty means nothing to them. Stay away! More