DeMontrond Hyundai

I went into the service department at Demontrond Hyundai in Texas City on April 28, 2023 to get an inspection and oil change. I have bought three cars from this dealership and have been VERY HAPPY with the in Texas City on April 28, 2023 to get an inspection and oil change. I have bought three cars from this dealership and have been VERY HAPPY with the sales and service department up until today. Chris Swiger was the service advisor who helped me. I requested that he document my concerns on the invoice that I had stated to him when I first brought in my car and he wouldn't. He told me that he had put it into the system and I asked him again if he would please document this issue and he still argued with me that it was in the system and that everything was okay. I said again, "Please put it on the invoice that it was important to me," and that's when the attitude started. I couldn't believe how he was talking to me. I was brought up to ALWAYS treat the customer with respect. This is something he obviously has never learned. I was completely dumbfounded how unprofessional and RUDE he was. As soon as my service warranty is up which will be in another 7,500 miles I will go to another dealership to have my oil changes made in the future. They no longer deserve my money! SO SAD! More

Shannon made my appointment and was very courtesy and professional. David in Hyundai service center was very knowledgeable and called me to let me know a time to pick it up my vehicle on the day promised professional. David in Hyundai service center was very knowledgeable and called me to let me know a time to pick it up my vehicle on the day promised, fixed and ready to go. Thank you both and Merry Christmas. More

By far the smoothest no BS car buying experience I’ve had. I came in not knowing what I wanted, but Justin Mata was eager to accommodate me. He was patient, respectful, and honest. Just is truly committe had. I came in not knowing what I wanted, but Justin Mata was eager to accommodate me. He was patient, respectful, and honest. Just is truly committed to the customer the second you walk through the door. I’d highly recommend anyone to buy from DeMontrond and make sure you ask if Justin is available. More

I absolutely loved my car buying experience here. Tony, Kelly and Mike were so knowledgeable and helpful and answered any questions I had. I would recommend anyone to go visit them and see what these Tony, Kelly and Mike were so knowledgeable and helpful and answered any questions I had. I would recommend anyone to go visit them and see what these awesome people can do for them. More

Just walk in and ask for Quentin, he'll take care of everything else and insure you get the right car at the right price. Easiest car buying experience imaginable! everything else and insure you get the right car at the right price. Easiest car buying experience imaginable! More

Tony Victoria was very helpful, professional, and straight-forward. I would definitely recommend doing business with DeMontrond Hyundai and Tony. straight-forward. I would definitely recommend doing business with DeMontrond Hyundai and Tony. More

Tony Victoria got me a hybrid car in less than a week, which is unheard of! My car broke down and I needed a new car ASAP. I wanted a hybrid to help with gas and the environment and he found a beautiful n which is unheard of! My car broke down and I needed a new car ASAP. I wanted a hybrid to help with gas and the environment and he found a beautiful new Tuscon. Tony made a usually stressful process, simple and easy. I was in and out of the dealer and on the road in no time. It was such a huge relief! More

Recently purchased a Hyundai accent for our son, Mr. Cueva was extremely helpful, he listened to our needs and was very understanding, the whole experience was hassle free. Very few dealerships provide Cueva was extremely helpful, he listened to our needs and was very understanding, the whole experience was hassle free. Very few dealerships provide transparency, we did not feel pressured or harrased by the sales department, we will definitely recommend to our friends and family. More

We were dreading buying a new car due to past experiences. Ross Lambert contacted us after a inquiry about purchasing a new 2023 Santa Fe Calligraphy. He was a great pleasure to work with and ha experiences. Ross Lambert contacted us after a inquiry about purchasing a new 2023 Santa Fe Calligraphy. He was a great pleasure to work with and has totally changed our view. He is very polite, knowledgeable about the vehicles and worked hard to get us the price we were comfortable with. We purchased the car on the spot. Ross is an asset to the dealership and the community. I would recommend him to anyone looking for a car. I once again want to thank Ross for his hard work, because of his professionalism I won't dread buying a car in the future. I would also like to thank Brad who was working in the background with Ross to make our experience positive. More

Tony was such an awesome and honest salesman. I drove off the lot with a brand new 2022 hyundai accent and i am so happy with it! I drove off the lot with a brand new 2022 hyundai accent and i am so happy with it! More