DeMontrond Hyundai
Texas City, TX
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468 Reviews of DeMontrond Hyundai
Horrible Service The service and collision department here are a joke. My Equus was sent here for repair and it took over 2 months to complete, all the while I had t The service and collision department here are a joke. My Equus was sent here for repair and it took over 2 months to complete, all the while I had to chase them around to get answers about the status of my car. Alton refused to return my calls and was extremely rude when we had to pop in unexpectedly to see what was going on. I can't believe he called himself a manager. Week after week went by with no communication. Our first inspection of the "finished" car was a disgrace with scratches on my new bumper and a very poor paint job. Alton could really care less about our displeasure with the vehicle, explaining to us that if we had a problem we'd have to take it up with someone else. We're patient people and can work with those who work with us but the poor attitudes on top of the poor work ensured that we will never return here nor recommend this dealership to anyone. After being transferred to collision, Joan was a little easier to get ahold of and much better to work with than Alton but she still didn't keep me in the loop unless I called her myself. This repair job took entirely too long and no apology or valid excuse was ever offered. What a shame! More
Helped me get my needs as well as my wants. I have always dreaded buying a car. But when my car was totaled, I really had no choice. Christian was recommended highly by my son and daughter-in-la I have always dreaded buying a car. But when my car was totaled, I really had no choice. Christian was recommended highly by my son and daughter-in-law who had both bought their cars from him so I went to see him. He listened to all the things I wanted in a car, making sure those things were met. Then, there was my "want". I wanted it to be red! Guess what? I left the dealership with a 2016 RED Elantra that is perfect for me. Thanks,Christian. More
3Peat This was my third purchase from a Demontrond Dealer, they have earned first crack at my business anytime I am in the market for a new vehicle. This was my third purchase from a Demontrond Dealer, they have earned first crack at my business anytime I am in the market for a new vehicle. More
Quick easy and efficient I just bought my first car with Andy and it was fast and easy he asked me for a basic idea of what I was looking for and took it from there finding th I just bought my first car with Andy and it was fast and easy he asked me for a basic idea of what I was looking for and took it from there finding the perfect car for me right away. He showed me a few on the computer then we narrowed it down to one to look at and was very knowledgeable and answered my questions to my satisfaction we were in and out in little more than time than it took to do all the paperwork and get it all set up. Andy was so helpful within two days id given the card he handed to me to a friend that is looking for a car and stressed the easy and comfort level I had with him More
Bought new hyundai Chase and Christian did a great job with no pressure on sale. Got the car i wanted at a good price. All the sales, financing and manager were very nic Chase and Christian did a great job with no pressure on sale. Got the car i wanted at a good price. All the sales, financing and manager were very nice and a pleasure to work with. The guy I'n the service area needs to change his attitude. Tried asking him questions about service and if this new car had a timing belt or a chain and he could not answer the question and acted like i was bothering him. Hope it's not that way when i need service. More
Excellent buying experience! If you are looking for a new car, go see Chase at De Montrond Hyundai. I promise, you will not be disappointed. The warranty offered can't be beat. If you are looking for a new car, go see Chase at De Montrond Hyundai. I promise, you will not be disappointed. The warranty offered can't be beat. More
My Review It was a lot less painful than I anticipated. Having bought and traded many cars over the years, I have learned to despise the process. This time it It was a lot less painful than I anticipated. Having bought and traded many cars over the years, I have learned to despise the process. This time it was much more pleasant. I was there quite a bit longer than I anticipated, but I initially was only going to look. I did not intend to buy that day. As it turned out, I ended up buying and had to wait for that process to complete. Not a big deal. I was still there for less than time than I would have thought for the actual buying process. More
Excellent dealership excellent dealership, this is the second vehicle I have purchased from them. Highly recommend. No pressure, excellent value knowledgable staff. Simp excellent dealership, this is the second vehicle I have purchased from them. Highly recommend. No pressure, excellent value knowledgable staff. Simply a great car buying experience. More
Great car buyimg experience Demontrond Hyundai made our car purchase experience enjoyable rather than stressful. We plan to go to Demontrond Hyundai first and seeing Christian K Demontrond Hyundai made our car purchase experience enjoyable rather than stressful. We plan to go to Demontrond Hyundai first and seeing Christian Kopeck when purchasing another vehicle. Demontrond will sell you the car that YOU want, at a very competitive price and make the whole experience pleasant. More
My Santa Fe Outstanding would be the word. Excellent, another. Everyone was so nice and respectful and knowledgeable. I felt like I was being helped, not press Outstanding would be the word. Excellent, another. Everyone was so nice and respectful and knowledgeable. I felt like I was being helped, not pressured in any way. The warranty for life sealed the deal for me, too. More


