
DeMontrond Mazda
Webster, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I was told that all dealers are "evil", when you try to buy a vehicle from them. They pretend to be very nice to you, and collect as much information as they can from you, which you may think th you try to buy a vehicle from them. They pretend to be very nice to you, and collect as much information as they can from you, which you may think they use that to help you, but actually they just to use those information to maximum their profit. You are just not more than a lamb to be slain. Etc... With those word in my mind, I even felt a little bit "creepy" before I went into this dealer, but after I was going through all of these, I found out maybe those people that I met are an exception based on the following fact. For customer Service: Really good. 5 star. I drove out the car at the same day I finished the deal, and got the written promised free service paperwork later. 3 and a half weeks later, I went back to get my ordered accessories installed, it just as easy as they described before, free loaner's car, free installation etc... I told Nick (the service adviser) all my requirement about the installation before I hand my car over to them, and when they finished that, I went back to check and found out they did the things exactly what I said. Nice and good, no more explain. For Quality of Work: The car we want to buy is a 2012 model and just got to dealer within 1 month or so. I don't believe any salesman got so familiar with this car that he can answer all my question without any hesitate. I study the car very carefully before I went into the dealer shop, so I got a lot of question needed to be answered. of cause some of my questions the sales man cannot give us a quick answer, instead of just say something to fool around, they do going back to check the instruction and show me the written evidence and point that out in the car. For these reasons, I give them 5 star. Friendliness: Nice of course, other wise my wife and I would be just turned around and left without saying any word. Especially for Fred Souflee, I knew he knew that he wouldn't get any portion from this deal, but he still treated us really nice, helped us locate a car, drove the car on spot to show us, and explained all the question that we have, while Matt Kinard was not there. Because of him, I give them 5 star. For Price: I did my homework fully, and pretty much already found out what was the lowest price that dealer could sell the car. So base on that price, we negotiate the final price, though the final price got a little bit higher than what we expected, it's still acceptable to us with all the promised future free services. So I give them 5 star. Overall: This was the first time for me to buy a new car for myself, but definitely not the first time to deal with dealers. Compare my several experiences before, this time deal with this dealer(Mazda of Clear Lake) was a really nice experience. Hopefully in the future so. More
Mazda is installing a new motor in our vehicle and covering it under th 100K extended warranty policy we purchased. Thanks Brian, David, Dewayne and Clear Lake Mazda! covering it under th 100K extended warranty policy we purchased. Thanks Brian, David, Dewayne and Clear Lake Mazda! More
Matt was awsome. I bought a new mazda 3 and I love it. Matt was the most helpful and kind sales person I have ever had. Thank you Eric Nunez and Shana Runyou Matt was the most helpful and kind sales person I have ever had. Thank you Eric Nunez and Shana Runyou More
I looked at some cx7s recently and was really happy with my shopping experience. Def not like going to an averge pushy car dealer. I got a super cute car and im very happy with it! my shopping experience. Def not like going to an averge pushy car dealer. I got a super cute car and im very happy with it! More
Ryan Carter made our purchase a great experiance, dearlership personel were friendly and helpful. We hadn't thought about buying a Mazda until Ryan helped educate us on the qualities of owning a Maz dearlership personel were friendly and helpful. We hadn't thought about buying a Mazda until Ryan helped educate us on the qualities of owning a Mazda. We went in looking for a used Lexus, but drove out with a Mazda. More
The sales consultants were all very friendly and helpful, especially Fred and Jesse, who also helped us out. They answered all of the questions that we had. The free oil changes and other services that they especially Fred and Jesse, who also helped us out. They answered all of the questions that we had. The free oil changes and other services that they offer really make it worthwhile. The only complaint that I have is that they put one price on the vehicle and then when you decide you want to buy it they increase the price saying that the one on the vehicle is what they pay for the car. If this is true then they need to just put what they want for the car as the price. Other than that I am very pleased with the vehicle and the experience of shopping at Mazda of Clear Lake. I would recommend them to friends and family. More
I have never had as friendly and easy of a time to buy a car. The service was out of this world. I felt more like vip than a buyer. Will be back. car. The service was out of this world. I felt more like vip than a buyer. Will be back. More
I came to look at the Mazda 3 and Clay was very helpful. He seemed to know everything about the car, and told me about it without me even having to ask. I ended up coming back the next day to purchase it! He seemed to know everything about the car, and told me about it without me even having to ask. I ended up coming back the next day to purchase it! More
I came across them from the internet. Took the print out and got a similar car with the internet discount. The only thing I was disappointed in was the lack of choice in colors for a standard. They worked f and got a similar car with the internet discount. The only thing I was disappointed in was the lack of choice in colors for a standard. They worked for 3 days to get me the deal they could, and with all the freebies included with the purchase is worth the value of the car. More