DeMontrond Mazda

Great Customer Service The car buying experience was easy and painless. I didn't feel like I was being pushed just so I would make a purchase. After buying my car, I brought The car buying experience was easy and painless. I didn't feel like I was being pushed just so I would make a purchase. After buying my car, I brought it in to have a pocket rip repaired (which they had agreed to do) and they not only got it finished promptly, but Gerson even personally washed and detailed my car simply to be nice! He was awesome throughout my entire experience with Mazda of Clear Lake. He is very knowledgable about all the vehicles they sell and extremely willing to be helpful in any way necessary. I highly recommend Gerson and Mazda of Clear Lake. More

Excellent salesman Tyrone Pickney was very helpful he showed me the truck let me test drive it and answer all my questions.He was a great salesperson and good man.I will Tyrone Pickney was very helpful he showed me the truck let me test drive it and answer all my questions.He was a great salesperson and good man.I will call him first when I need a car or truck.The first time I was at the dealership I walked around the lot and no one would help me.I stopped one young man and he just blew me off so I went home and got online,the manager emailed me and said someone in sales would be contacting me. Approximately 10 minutes later Tyrone called me and now you have a customer for life. Thank you,Harold Simon More

Day of purchase customer service great; after purchase BAD Wrote check as part of downpayment was promised that the check would be held until a certain date. Check was deposted the next day which resulted in Wrote check as part of downpayment was promised that the check would be held until a certain date. Check was deposted the next day which resulted in a overdraft fee. Called dealership and was told I need to speak with Andre Trevino. Left several messages for a call back. Andre finally called and left a voice message advising that he would have a check made out to me for the amount of the overdraft fee. i tried calling him back to make arrangements to pick up the check and left several messages and again he never called back. i finally reached him the next business day and requested to come pick up the check and he said the Accounting Dept. was closed already and the check would not be available until the next day so he offered to put the money directly into our account. Called bank the next day and the money was not there as promised. Andre told me whatever he needed to say to get me off the phone, would nto return my calls & never delivered on any of his promisses. Not only was my check deposited before the date promised, I couldn't even get a check to reimburse me for the fee without jumping through hoops. We will never buy a car from ClearLake Mazda again and plan to let all of our friends and family know about the customer service we received. More

Painless buying experience! We had not bought a brand new car in a long time and after much research, we decided that a new vehicle would be cheaper in the long run with the grea We had not bought a brand new car in a long time and after much research, we decided that a new vehicle would be cheaper in the long run with the great financing and warranty than a similarly priced used vehicle. I dreaded the entire process, but Chris Danzell made it painless. He gave us his best price and when another dealership offered $400 less, he matched it. Chris was absolutely amazing from the minute he emailed me to the moment we decided to purchase the vehicle, and especially with the delivery of the vehicle. Had he not programmed my bluetooth right there at 9:00 at night, I wouldn't be able to receive phone calls or access Pandora because I haven't had time to read the owners manual. The integrated Pandora Radio on this vehicle is fantastic! A day after I took my car home, I ran over a huge roof tack used on new construction metal roofs. I called Mazda Roadside service who had GPS enabled on the phone to locate me and sent someone right to me to change the tire. I called the Mazda Service department who said they couldn't look at the tire until Tuesday and it was a Thursday. So, Friday, I contacted Chris and he got me in touch with David Almaraz who called me that night and explained how their road hazard warranty worked. I didn't have to use Mazda for the warranty. I could go anywhere to get the tire replaced. We use Discount Tire for all of our other vehicles so they special ordered a tire for me and the company who issues the warranty sent them $150 while I was there so I only paid the difference which is way better than paying full price for a brand new tire with only 150 miles on it. I am totally impressed with the sales department at Clear Lake Mazda. They go over and beyond to make things easy and right. Thank you Chris and David. I would certainly buy another vehicle from you in the future. More

Great experience! Chris treated me and my family with respect and as educated consumers. I have been at other dealerships that ignored me and only spoke to my husband. Chris treated me and my family with respect and as educated consumers. I have been at other dealerships that ignored me and only spoke to my husband. Chris quickly recognized that the car would be for me but that the whole family would be part of the decision. I would definitely recommend Chris to anyone I know who is looking to buy a Mazda. More

Greeted with a smile, Left with a smile Upon arrival we were greeted by Ryan promptly. He was full of knowledge over the vehicle we were looking at. He was extremely helpful and made buying Upon arrival we were greeted by Ryan promptly. He was full of knowledge over the vehicle we were looking at. He was extremely helpful and made buying the car a good experience. I appreciated the professionalism and over all niceness of everyone there. More

Great experience! My car purchasing experience at Mazda of Clear Lake was excellent. The best part of my experience was the customer service. I was browsing the invento My car purchasing experience at Mazda of Clear Lake was excellent. The best part of my experience was the customer service. I was browsing the inventory late at night (11:00 pm) and sent the dealership a message about a Mazda 6. I didn't expect to hear back until the dealership opened back up in the morning but soon after I submitted my question, Chris Danzell sent me a response. He was very courteous and quick to respond even though it was late at night. The next day I was able to test drive and purchase a new 2014 Mazda 6. I didn't feel pressured at all and got a better deal from him than anyone at the other dealerships would have given me. I will definitely recommend Chris and Mazda of Clear Lake to anyone looking to purchase a Mazda. More

Great service at Clear lake Mazda Over the last 2 months I had made the decision of changing my 2009 Madza 6 for the new 2014 Mazda 6, that's when I decided to go to Madza of clear la Over the last 2 months I had made the decision of changing my 2009 Madza 6 for the new 2014 Mazda 6, that's when I decided to go to Madza of clear lake I had been going there for a couple of oil changes because I loved the great service every employee was very nice and just had a great experience. Over the last couple of weeks I received calls from my salesman Gerson Pagoaga to check on the status of my decision, well the same week I called and everything was ready Gerson had all the information that I needed to make my final decision he was very knowledgable about all Mazda cars and explained everything the New 2014 Mazda offered I highly recommended Gerson as a sales man very professional. Great service and great experience overall. More

Mazda of ClearLake, Best buying experience ever Chris Danzell delivered outstanding customer service during my Mazda CX5 purchase. I normally dread the car buying experience, but Chris made the tra Chris Danzell delivered outstanding customer service during my Mazda CX5 purchase. I normally dread the car buying experience, but Chris made the transaction a very pleasant experience. I highly recommend Chris when considering a new or used vehicle. The drive to Clear Lake is worth it. Thank you Chris for your courteous and friendly service . Kind Regards Randy More

Wonderful Experience!! I took my car in to get it serviced and was very pleased with the experience. It was nice to see a repair shop take the extra time to make sure that I took my car in to get it serviced and was very pleased with the experience. It was nice to see a repair shop take the extra time to make sure that I was completely understanding of the repairs needed on my vehicle. They took me out into the shop and showed me everything that I needed to see and explained to me the things that were pressing and the things that I could stand to wait a bit for. As a woman, it was a breath of fresh air to not feel like I was being taken advantage of. More