DeMontrond Mazda

Mazda should be embarrassed by this dealership! We were interested in a Mazda RX8 listed at this dealership that we saw online. It had a glowing write up stating it was MAZDA CERTIFIED VEHICLE!!!.....LOW interested in a Mazda RX8 listed at this dealership that we saw online. It had a glowing write up stating it was MAZDA CERTIFIED VEHICLE!!!.....LOW MILES.....GARAGE KEPT!!!.....NON-SMOKER......CLEAN CARFAX REPORT!!!! When we went to see it had horizontal crack 2/3 across the windshield, all 4 tire rims had serious curb damage, there was sun spots all over the roof and sides, numerous little dents on sides and fenders, front hood and front grill still had damage from being backed into, moldings had been removed from around air vents, moldings had been ripped out of each of the front seats. Worst was when we drove it and were stopped at an idle there was a horrible knocking noise coming from the drive-train under the stick. None of these flaws were shown on the pictures, or on the Carfax and somehow was missed by the dealership. When we showed it to the salesman, he repeatedly said the dealership did not know about all these flaws. HOW?? It took us 5 mins to see all of them and one test drive to hear the knocking. !! How would these have been missed in the Mazda Certified Pre-Owned “150-point inspection/reconditioning” done on the car as they stated in the listing?? Because they don’t do as they say!!! I would not recommend this dealership to anyone!! More

Ryan Carlson helped me tremendously in my search for a new car. Even though I didn't end up purchasing the car, I never felt pressured to buy. He even let me take home and test drive the Mazda3 for four d new car. Even though I didn't end up purchasing the car, I never felt pressured to buy. He even let me take home and test drive the Mazda3 for four days, all free and no obligation. Ryan is very knowledgeable about the vehicles and answered all of my questions. He was also available anytime that I called. I would recommend Ryan to anyone looking for an easy car shopping experience. More

I called the Mazda Clear Lake, to see if they had the Mazda3 i SV that i want. They told me yes, and called me back telling me it was ready to drive right when i got there. When I got there, literally it Mazda3 i SV that i want. They told me yes, and called me back telling me it was ready to drive right when i got there. When I got there, literally it was ready to drive. Chis Danzell showed let me look around the car, and left me, my dad and mom alone to test drive it! Every other dealership (Hyandai and Honda) had a dealer drive with us, so i had no pressure to drive strictly where the dealer wanted us to go. I came back and started the paperwork. It took a little while, partly because I had to drive home and get my old 1996 Nissan to get some money out of it. Overall Everyone was so nice and Chris Danzell told us straight up what exactly we were getting into, no hidden "fees that required you to be a vet/ disabled/ collegegraduate to get a discount like the people at Hyandai.... We were given a straight price and i walked out happy with a new car! More

Chris Danzell was a true pleasure to work with. I used USAA Auto circle to get certificates from three other dealers. Chris was the first person that sent me an email out of all of them. The other deale USAA Auto circle to get certificates from three other dealers. Chris was the first person that sent me an email out of all of them. The other dealers only left me voice mails on my home phone. When I am shopping I really do not want to talk to a dealer at first. I want to know, is the car available to be seen. Great job!!!! Thanks Again Chris!!! Dave More

I received a call from Kizito about buying my 2 yr old CX5 and putting me in a new one and of course I was skeptical. I am not a fan of salespeople on the least bit. Kizito was a breath of fresh air: poli CX5 and putting me in a new one and of course I was skeptical. I am not a fan of salespeople on the least bit. Kizito was a breath of fresh air: polite, friendly, knowledgeable and most importantly, not pushy! I now drive the CX5 I originally wanted and very happy. I also have nothing but good things to say about Mark and the Service Dept. They are always there with a friendly smile ready to help. More

Great sales staff! I was very pleased with my overall car buying experience at Mazda of Clear Lake. Chris was extremely knowledgable and made the process easy and hassle-free. car buying experience at Mazda of Clear Lake. Chris was extremely knowledgable and made the process easy and hassle-free. More

friendly service staff, high enthusiasm levels, relateable to customers. Clear layout of cars and speedy retrieval of cars. Very trusting test drives and not overbearing. slightly long wait time relateable to customers. Clear layout of cars and speedy retrieval of cars. Very trusting test drives and not overbearing. slightly long wait times, when told 2-3 minutes, really waited 15-20 minutes. Would gladly wait, but would also appreciate more accurate wait time quote. beautiful cars, knowledgeable staff, and overall happy experience More

First, my husband and I really appreciated the fact that Mr. Carlson did NOT run us over as soon as we got out of our car. Neither did he stalk us from afar. Note: Consumers STRONGLY dislike that. Ryan brou Mr. Carlson did NOT run us over as soon as we got out of our car. Neither did he stalk us from afar. Note: Consumers STRONGLY dislike that. Ryan brought a down to earth humble vibe to us which made us feel very comfortable. He was knowledgeable and carried professionalism throughout the whole sale. Ryan also listened to our needs and really strived to meet the. Which he did. Although we were with him for hours he kept a smile and calm presence. My husband and I were highly impressed with his presentation. We determined that we were going to stick with Ryan and make the sale with him. Overall Ryan welcomed us freely without hassling us and treating us a mere dollar signs (which we got that kind of vibe from another Mazda Sales rep and almost made us want to drive off the lot), he stuck with us and showed us all possible options without giving up, and he was knowledgable about the product and why it can provide. Many thanks to Ryan for a job well done. More

This was by far the most pleasurable purchase of a vehicle in my life. Chris Danzell was very easy to work with, and he gave me space to make my decision. Also, the representative in the business of vehicle in my life. Chris Danzell was very easy to work with, and he gave me space to make my decision. Also, the representative in the business office was also pleasurable to wortk with. More

everyone there was very friendly and helpful and new what they were taking about! i love the car i purchased and it was by far the best experience i have had in buying a car! thank you very much!!!!!! they were taking about! i love the car i purchased and it was by far the best experience i have had in buying a car! thank you very much!!!!!! More