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DePaula Chevrolet - Service Center

Albany, NY

4.0
2,184 Reviews

2,184 Reviews of DePaula Chevrolet - Service Center

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February 11, 2022

I think it is insane that 2 air filters cost $125 for the filters and installation and could not use points from the credit card because server was down ridiculous More

by jdrescher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

I was satisfied with my experience at the dealership and would recommend it to everyone for car care More

by FLOSJO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

I always have a nice experience when I go to their service department for my truck and their body shop is good too More

by CDTAGUY68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nancy Mieczkowski
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

They took me in on time, told me when they would be out to tell me what was wrong and delivered exactly that More

by BONNIESWILDER
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chuck Richardson
February 11, 2022

Very accommodating service staff. Sent me a video of what was done when it was completed. It’s one thing to say the work you’ve done, it’s another to send a video! Nice work guys. Very impressed with the tec More

by johnm
Recommend Dealer
Yes
Employees Worked With
Nazir Majid
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Got my oil changed and Danielle was super friendly and efficient in getting checked in and out. All Cade or Katie was super helpful in setting up my appointment. They even helped me the other day when my More

by ChadXX_XXD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Mieczkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Herrick, Cade Saba
February 11, 2022

I was treated very nicely, service tech was polite and took care of my concerns without pressure for extra services I did not need.I was also kept informed of the progress of the service work being done. More

by FRAUMARCIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Scott
February 11, 2022

DePaula dealership is professional in dealing with their clients base on my personal experience. The staff are good, kind and friendly. I’m contented and satisfied with my first car service. Having modern t More

by ONEHEARTPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2022

Always have a great experience when I go in there they get me done in a timely manner and that’s all you can ask for nowadays More

by Loudisf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Landy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Walters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Richardson
February 10, 2022

I'm always impressed with the level of professionalism. Everything went as planned and on schedule. More

by f_roylance
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laurie Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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