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DePaula Ford - Service Center

Albany, NY

4.5
2,204 Reviews

2,204 Reviews of DePaula Ford - Service Center

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June 20, 2024

Luis helped me out and did a great job! He always goes above and beyond whenever I have services done! More

by poulsenj364
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Great service, friendly staff I will be back, had me in and out of there faster than they anticipated! More

by hippichick17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 19, 2024

Great place, advisor kept me updated on the progress of my vehicle Very fair on pricing More

by kjstup62
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

Excellent service! Great waiting room, pleasant staff, fair prices, and easy scheduling. What’s not to love? More

by MMIRZA88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

I continue coming back to DePaula because of the consistent trustworthy service. Luis was excellent and I appreciate his assistance More

by tdfreedom69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 17, 2024

I have been going to the dealership for 5 years with my mustang. They are great to deal with. Everyone have more then willing to help with any issues. More

by Cburt415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Luis was great as always. In and out with no issues at all. They are way better th Latham Ford! More

by DENNISR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

Very professional and on time with updates. People were friendly and courteous, repairs were completed as needed. Very good dealership. More

by Robertgbabcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2024

My man Luis always takes care of me he does an excellent job everytime I’m there More

by KATPATDONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2024

Lenny as been my “go to guy” all these years. He helps me understand what needs to be done to keep my car in safe, running condition.” Thank you, Lenny!” More

by CASEORTHO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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