2,724 Reviews of DePaula Ford - Service Center
Very professional and curious once again Chance was great i will tell all my friends i will tell all my friends More
Great with everything and great service. The car looks fantastic and I was happy to have her back. The car looks fantastic and I was happy to have her back. More
Still waiting for parts to repair damage to our 2022 mazda It’s been 2 months since the original process was started mazda It’s been 2 months since the original process was started More
Professional staff. Great at communication. Always make time to explain services and estimate time service will take. Great at communication. Always make time to explain services and estimate time service will take. More
Very poor communication. Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was wit Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was with the car. Service guy said he would provide tool next time I’m in. Broke down and had to have vehicle towed in. Called every other day. Couldn’t get a straight answer. After 2 -1/2 weeks someone finally looked at it. I didn’t know that until I called again and they said a part is backordered and it could be another 2-7 days. My new sales manager called me back and said the car was ready. DePaula had my car for 3 full weeks and they only called me on the 21st day. More