Back

DePaula Ford - Service Center

Albany, NY

4.6
2,724 Reviews

2,724 Reviews of DePaula Ford - Service Center

Sort by
November 17, 2022

Very professional and curious once again Chance was great i will tell all my friends More

by HOWARD14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
November 17, 2022

Great with everything and great service. The car looks fantastic and I was happy to have her back. More

by fret.rigid_0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
November 16, 2022

Probably the best service experience I have ever had. Luis is great to work with and goes out of his way to make customers happy. More

by MJABRIAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
November 16, 2022

Dealership I rely on for my vehicle service for my F150 with constantly changing staff. More

by JJORGENSEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis correa
November 15, 2022

Very well done. Waited briefly getting in and went smooth. Got ride to work with no issues. Exceklent More

by Mike B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold
November 15, 2022

Excellent and professional service. Car looks like brand new. Very personable and friendly. Would recommend More

by E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
November 14, 2022

Luis was very helpful and thorough. Made bringing my vehicle in for service and a recall very streamline. Thank you Luis. More

by MAXWELL.REYNOLDS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
November 14, 2022

Still waiting for parts to repair damage to our 2022 mazda It’s been 2 months since the original process was started More

by dadbob6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
November 14, 2022

Professional staff. Great at communication. Always make time to explain services and estimate time service will take. More

by Lauramk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Bissonette
November 13, 2022

Very poor communication. Disappointed. Brought in for oil change. They put on anti theft lug nuts not requested plus kept all my lug nuts and the anti theft tool that was wit More

by JURNER
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh in Service and the Harry
...
144
...