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This rating includes all service center reviews, with more weight given to recent reviews.
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2,714 Reviews of DePaula Ford - Service Center
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July 27, 2022
I had a plastic shroud on my vehicle work in Bend one hour after purchasing it, called service department and parts department ordered Park schedule time to come in only to wait an hour on the service da hour after purchasing it, called service department and parts department ordered Park schedule time to come in only to wait an hour on the service day and be told that they don’t have the park and then it needed to be ordered terrible service and attitude More
by Customer7
Employees Worked With
Crystal Blackman
Verified CustomerJuly 27, 2022
I was kept informed about how the service was going and it was way quicker than the last time I was there. it was way quicker than the last time I was there. More
by jmerolle
July 25, 2022
Josh was very helpful to schedule my detail cleaning services for a Saturday schedule, good communication, 10/10. I drove up there from Westchester county since the detail cleaning last time was flawle services for a Saturday schedule, good communication, 10/10. I drove up there from Westchester county since the detail cleaning last time was flawless. But comparing my experience last Saturday, it is heaven and earth. It was not as detailed as last time. 2/10 for the person who did the job. More
by win
Employees Worked With
Other Employees :
Josh from detail 10/10 for customer service. Eddie, the person who drove me has good customer service too... 5 stars for both (customer service wise). Person who did the detail cleaning is 1-star
July 24, 2022
Very friendly and helpful, took me in last minute and helped me get my car fixed helped me get my car fixed More
by Nicole
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
July 23, 2022
The service was great . We didn’t have to wait long ( about 40min) they were very prompt we were very happy with their service We didn’t have to wait long ( about 40min) they were very prompt we were very happy with their service More
by Don’t have one
Employees Worked With
Ron Bissonette
July 22, 2022
Our service advisor and the techs that work on our car are always helpful and courteous. are always helpful and courteous. More
by mp-ekmurray
Employees Worked With
July 22, 2022
Great service. Never have an issue with service at this dealership. Thanks for good service. Never have an issue with service at this dealership. Thanks for good service. More
by KKELLEHER620
