DePaula Ford - Service Center

Was cordially greeted by a staff member when I first arrived. Then met with Lenny who wrote up my service order (Annual inspection). He explained my wait time which I really appreciated that. Once compl arrived. Then met with Lenny who wrote up my service order (Annual inspection). He explained my wait time which I really appreciated that. Once completed, Lenny walked me over to the cashiers office as well as to my vehicle. Lenny is an asset to your company and it’s always a pleasure to see him hard at work. More

They were accurate as to how long the replacement would take. I have to go there quite frequently as I have an open recall on my work vehicle. Staff is always friendly and attentive to everything. take. I have to go there quite frequently as I have an open recall on my work vehicle. Staff is always friendly and attentive to everything. More

Oil change/tire rotation Excellent service and attention to detail. The staff is always friendly and go out of their way to help.We have purchased three vehicles her and plan Excellent service and attention to detail. The staff is always friendly and go out of their way to help.We have purchased three vehicles her and plan to continue in the future More

Exceptional I am so pleased that I purchased my Ford F-150 at Depaula! The sales and service have been exceptional. Special thanks to Mike, Justin & the whole ser I am so pleased that I purchased my Ford F-150 at Depaula! The sales and service have been exceptional. Special thanks to Mike, Justin & the whole service department. More

Very professional talented team I had the pleasure to work with second to none service and respect will deal with you folks again have had 2 inquiries already 👍 work with second to none service and respect will deal with you folks again have had 2 inquiries already 👍 More

Recall on my brand new car (850 miles) Recall done fast and fast. In and out in 90 minutes. Service people friendly. They all seem to know their jobs well and are very competent, Recall done fast and fast. In and out in 90 minutes. Service people friendly. They all seem to know their jobs well and are very competent, More

They always take good care of me and my car and that is why I keep going back crystal always does a great job on getting me in and out in good time why I keep going back crystal always does a great job on getting me in and out in good time More

Great Service Since the Day I purchased my car in August of 2018, I have had Fabulous Customer Experience. Starting with the salesman, Carl Brickley, who was there Since the Day I purchased my car in August of 2018, I have had Fabulous Customer Experience. Starting with the salesman, Carl Brickley, who was there and concerned with my every detail until I drove out my New car from the showroom. From the people in Service, (this time was, Crystal) who gets me in and out in No Time Flash. Thank You , Thank You. Such a Great time of People to deal with. Thank you. Loretta Z. More

The service was excellent overall. I was only in for minor maintenance for my first time with this vehicle but was treated as a loyal, experienced customer. minor maintenance for my first time with this vehicle but was treated as a loyal, experienced customer. More

everyone in the service department was very helpful and worked continuously to locate the issue with my truck. Electrical issues are the worst to diagnose and howard was up to the task. The loaner vehicle worked continuously to locate the issue with my truck. Electrical issues are the worst to diagnose and howard was up to the task. The loaner vehicle i was given met my needs and mike d stayed in touch with me throughout the process even when he was home with a sick child, he found the time to reach out. . Alex was also very helpful during this event. More