DePaula Mazda - Service Center
Albany, NY
563 Reviews of DePaula Mazda - Service Center
We have been very satisfied with DePaula Mazda. My husband & I both have a CX 30. My husband & I both have a CX 30. More
Service Department: Excellent service and communications. Very professional staff. Clean and neat facility. Staff was very friendly and helpful. Sales Department: Jamil went above and beyond helping wit Very professional staff. Clean and neat facility. Staff was very friendly and helpful. Sales Department: Jamil went above and beyond helping with the Mazda Financing changeover. More
I arrived early for my appointment, was greeted and cheked in immediately. Dan was extremely helpful, showed me to the waiting area, which was clean and had free coffee. My vehicle was ready within 90 cheked in immediately. Dan was extremely helpful, showed me to the waiting area, which was clean and had free coffee. My vehicle was ready within 90 minutes, despite some additional recommended service items being added to the visit. More
Always professional and courteous. Always professional, courteous, and friendly. Easy to schedule the appointment. Wait time for service appointment acceptable. Always professional, courteous, and friendly. Easy to schedule the appointment. Wait time for service appointment acceptable. More
Dealership was very insightful and would answer questions that you had. Vehicle was serviced and rest area was provided. Staff members were eager to answer and provide services. that you had. Vehicle was serviced and rest area was provided. Staff members were eager to answer and provide services. More
Purchased 3 cars from them. 2 from new place. Service has been great, We knew what we were looking for. 2 from new place. Service has been great, We knew what we were looking for. More
I brought my vehicle in for its' first service. I also requested 2 more services which DePaula accommodated. My vehicle service was completed within an hr. and I was on my way. DePaula is great I also requested 2 more services which DePaula accommodated. My vehicle service was completed within an hr. and I was on my way. DePaula is great to work with and I am very satisfied. More
I brought my new vehicle in for its' first service. The staff was very friendly and I requested 2 additional services which DePaula accommodated. Within an hr., the service was completed and I was on The staff was very friendly and I requested 2 additional services which DePaula accommodated. Within an hr., the service was completed and I was on my way. I am very satisfied with DePaula. More
Lisa is awesome as always , she took care of the recall in timely manner for me , on reason I return to this service is Lisa , 5 stars to her in timely manner for me , on reason I return to this service is Lisa , 5 stars to her More
Doing business with DePaula Mazda has been a pleasing, stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get back to my house where I work full time while providing care for someone physically incapacitated. This was a huge relief. My vehicle is still quite new, but when the time comes, I will return to DePaula Mazda first. More