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DePaula Mazda - Service Center

Albany, NY

4.7
563 Reviews

563 Reviews of DePaula Mazda - Service Center

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May 21, 2025

We have been very satisfied with DePaula Mazda. My husband & I both have a CX 30. More

by gram10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miclette
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Burnett
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

Service Department: Excellent service and communications. Very professional staff. Clean and neat facility. Staff was very friendly and helpful. Sales Department: Jamil went above and beyond helping wit More

by chaywardii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025

I arrived early for my appointment, was greeted and cheked in immediately. Dan was extremely helpful, showed me to the waiting area, which was clean and had free coffee. My vehicle was ready within 90 More

by robclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan, service manager
May 16, 2025

Always professional and courteous. Always professional, courteous, and friendly. Easy to schedule the appointment. Wait time for service appointment acceptable. More

by Terry.tyson49
Recommend Dealer
Yes
May 14, 2025

Dealership was very insightful and would answer questions that you had. Vehicle was serviced and rest area was provided. Staff members were eager to answer and provide services. More

by annaliao112200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Byers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025

Purchased 3 cars from them. 2 from new place. Service has been great, We knew what we were looking for. More

by JBLAKE20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa from service
May 09, 2025

I brought my vehicle in for its' first service. I also requested 2 more services which DePaula accommodated. My vehicle service was completed within an hr. and I was on my way. DePaula is great More

by S. Holtz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daury Garcia
May 09, 2025

I brought my new vehicle in for its' first service. The staff was very friendly and I requested 2 additional services which DePaula accommodated. Within an hr., the service was completed and I was on More

by S. Holtz
Recommend Dealer
Yes
Employees Worked With
Daury Garcia
May 09, 2025

Lisa is awesome as always , she took care of the recall in timely manner for me , on reason I return to this service is Lisa , 5 stars to her More

by Waqasmunawar4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service
May 09, 2025

Doing business with DePaula Mazda has been a pleasing, stress-free experience. Communication and work from their service department was also worry free. I was provided a loaner vehicle so that I could get More

by Joe Dufresne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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