DePaula Mazda - Service Center
Albany, NY
553 Reviews of DePaula Mazda - Service Center
The first service went well. I am not sure as to why they removed all four tires for an inspection for a short oil change, as it was not communicated to me what was being done ou I am not sure as to why they removed all four tires for an inspection for a short oil change, as it was not communicated to me what was being done outside of that, but otherwise I am happy with my service. I was waiting a little longer than anticipated and was behind others due to phone calls when my vehicle sat in the release bay, but life happens. They were very understanding about the service being a little too early as I didn’t put that many miles on it the first year and had to reschedule several times. the camera inspection was thorough and fun to watch. All in all I am happy! More
The videos sent were very thorough and detailed. Lisa was quick to make contact with me and get approval of the work. Car was ready on time. Brian worked with Bridgestone to help replace my tires. E Lisa was quick to make contact with me and get approval of the work. Car was ready on time. Brian worked with Bridgestone to help replace my tires. Everyone is very professional and ready to help. More
Lisa in the service dept was exceptional to deal with. . she kept me fully informed about my vehicle repairs..would definitely recommend your service dept ... . she kept me fully informed about my vehicle repairs..would definitely recommend your service dept ... More
Great job by the service team. Daniel, the service writer, kept me well-informed throughout the scheduled maintenance. The service tech performed a very thorough and professional j Daniel, the service writer, kept me well-informed throughout the scheduled maintenance. The service tech performed a very thorough and professional job. I'll definitely be coming back. More