DePaula Mazda - Service Center
Albany, NY
616 Reviews of DePaula Mazda - Service Center
Really friendly service. There was a video with a complete walk through with description of my vehicle from front to back. Suggested what was needed to be done and nothing wa There was a video with a complete walk through with description of my vehicle from front to back. Suggested what was needed to be done and nothing was pushed on you. I was in and out within an hour! Great communication with text updates. Over a great experience. More
Lisa - and everyone I encountered - was super friendly and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminder and helpful. Just a pleasant, efficient experience overall. My only suggestion would be to reduce the number of emails and texts received... reminders are helpful and surveysare important - but it's a bit much. More
Everything went well. Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friend Relatively easy to get appointment for recall fix. When I arrived, both tech and receptionist were right on it, efficient and professionally friendly. A good experience overall. More
The overall experience was exceptional, from the initial greetings to the return of my key!! greetings to the return of my key!! More
As a first time car owner, I don’t know anything about cars and all the staff are very accommodating and helpful. Answered all my questions and walked me through my first car service. Special mention to J cars and all the staff are very accommodating and helpful. Answered all my questions and walked me through my first car service. Special mention to Jeff! More