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DePaula Mazda - Service Center

Albany, NY

4.7
568 Reviews

568 Reviews of DePaula Mazda - Service Center

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September 02, 2024

Everyone there is pleasant, it’s a very clean place to wait while my car is being serviced. More

by Mzbzam8319!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 31, 2024

I was there for 35000 mi service. My Service Advisor, Lisa Dugan, was great. She walked me through sverything. More

by GRODGERS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
August 31, 2024

Fast service easy to schedule love the videos that the mechanic sends great communication. Will definitely be a repeat customer More

by rueben1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 31, 2024

Inspection video was excellent and extremely informative. I was confident I was receiving honest, professional service from mechanic. Always a pleasure dealing with service advisor, Lisa Dugan. Friendly, pr More

by SC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
August 28, 2024

Fast service. , great communication,friendly people and facilities is clean and organized. Easy to make appointments in a timely manner. More

by larjoe64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 23, 2024

Very good, Very good, Very good, Very good. Very good, Very good, Very good, Very good. More

by POSTIV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 23, 2024

Always attentive and courteous. Checking in is very speedy and professional. Very friendly! Feel welcome More

by CELIALOCKHART1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 23, 2024

Lisa is fantastic. She is very knowledgeable and helpful. I come to this dealership because of her excellent customer service More

by frankes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa. I only will work with her
August 20, 2024

Clean, comfortable, very polite staff. . video of work being done is brilliant. Price standard.. will do all my cx 5 service there. More

by HTANENBAUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 19, 2024

i came in for an oil change. nice video review of the underside of the car and brakes. No problems found. In and out in 1hour 20 minutes. More

by greg582003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
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