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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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August 15, 2024

Although nothing was found wrong with my car the service dept. took the time to thoroughly test everything and try to find a problem . I rec'd a loaner car , which I was very grateful for and that Cooley Ma More

by rcocca55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 13, 2024

Depaula mazda and the technicians always do a very thorough job. I appreciate the updates and explanations. Lisa is the best! More

by J.MCCAMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
August 11, 2024

Courteous and knowledgeable. Great customer service and extremely helpful. I appreciated the ride to work. More

by SUZBOLLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 10, 2024

I’m always so impressed with the kindness shown by everyone at this dealership! They were able to squeeze me into a busy morning to repair a flat tire, even though there were no appointments available More

by CAITLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 04, 2024

Lias is the best as always. So was the other service rep whose name I can’t remember More

by KCONCETINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
August 03, 2024

Lisa is awesome! She is proactive and really cares about your customers. I feel like more than just a number. More

by DTHIKLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, Jacob Holt
August 02, 2024

Excellent service all around. Very happy with the work done and quick turnaround. Beautiful dealership. More

by LYNNKELLER108
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa was amazing!
August 01, 2024

Depaula Mazda Svc were professional, kept me informed, courteous, very helpful! I highly recommend them! More

by LINDA_CAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Dugan
August 01, 2024

It was easy to figure out where to go and what to do when I got there. Staff was friendly and helpful. More

by cassidy.craig499
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
July 31, 2024

Great service. Was able to transfer over my service contract from another dealership and car was done quickly. More

by ALEXANDER.CLAYTON.FORBES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
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