DePaula Mazda - Service Center

I unfortunately arrived late for the appointment but the dealer still took me in without an issue. Inspection was very quick. the service department was very generous decided not to charge me because it was dealer still took me in without an issue. Inspection was very quick. the service department was very generous decided not to charge me because it was my first time being at the dealership. More

Very professional and extremely accommodating. All the repair issues were resolved, and I was allowed a loaner which meant no disruption for me at all. Well done Lisa and the rest of the service s All the repair issues were resolved, and I was allowed a loaner which meant no disruption for me at all. Well done Lisa and the rest of the service staff. More

Everyone is professional. The service desk is staffed with like minded customer focused attention. They got me in and out in record time while focusing on the matter at hand The service desk is staffed with like minded customer focused attention. They got me in and out in record time while focusing on the matter at hand. More

Always friendly and inviting atmosphere when I arrive, great communication throughout visit and efficient on time expected to wait. great communication throughout visit and efficient on time expected to wait. More

Class act. Depaula always puts us first. Unresolved issues with the car are beyond their control. Depaula always puts us first. Unresolved issues with the car are beyond their control. More

Quick & courteous service. Video of inspection was very helpful. It shows your level of commitment to get it right. Video of inspection was very helpful. It shows your level of commitment to get it right. More

This is the best dealership in the capital region I’ve found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sa found so far in my 56 years. They foster a relationship with time and energy. (It goes both ways, you feel like you matter and we all are winners) Sales are selling quality, safe, comfortable vehicles, they want you to have what you can afford & need. Their service department is stellar, transparency is critical (as they video the work), communication is top of mind, their skills are bursting with knowledge and experience. I feel heard and scene while never being pressured into anything. When I can’t stay to wait for service repairs they kindly bring me to and from my destination. In fact the gentlemen (who gave me rides) used two different vehicles and knew all about them. He was skilled at driving and answered all my questions about these models. He should be a salesman I told Albert Rodriguez! It’s such a pleasure to have this location as my dealership. Everyone there is kind and friendly, I’m so grateful!! They have my loyalty as long as I live here. More

Very clean dealership. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. Treated good by service advisor. Only wished the technician would have checked the oil after he replaced the oil . It was half qt. Low. More

Garcia took care of my service request. Went above and beyond. Waiting room was nice and clean with coffee provided. Went above and beyond. Waiting room was nice and clean with coffee provided. More

Excellent service they fixed the problem I was in and out in 1 1/2 hrs. in 1 1/2 hrs. More