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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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May 09, 2024

Friendly well trained staff. Entire process from making an appointment to receiving my vehicle after being serviced was perfect. More

by lizmyershd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney, Jacob Holt
May 05, 2024

Everything was fine as expected. I am satisfied with the service at the dealer . Thank you! More

by mlazurus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney, Jacob Holt
May 05, 2024

They were very kind to me, even though I am not a good English speaker. Thank you very much. More

by isbn978_cc
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Jim Sweeney, Jacob Holt
May 05, 2024

Everything is great except that my key keeps opening when I pull it out now. More

by SHELLYSBABY2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Jim Sweeney, Jacob Holt
May 05, 2024

Happy with the service. They seemed knowledgeable and willing to explain updates. I would recommend. More

by JMCROUSE18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Arvilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Crusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Varrone, Tammy Meadors
May 04, 2024

Lisa and Jim are so great to deal with! Love the ability to drop my car off and receive a ride to work with friendly drivers! Great service and communication on what’s happening with my car More

by jnnelson25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa , Jim Sweeney
May 01, 2024

Timely. Friendly. Informative. Honest. Gives confidence in Mazda. No pushy upsells. Convenient. Value. Will go back. Oh sorry, thought 15 was the maximum! More

by PAYDINIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I do not know
April 28, 2024

Great service and communication throughout the appointment. Staff was friendly and helpful. Your store and service is best in the area More

by Matt N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Cassella, Jim Sweeney, Jacob Holt
April 27, 2024

Bill and Frank were very helpful, considerate, and charismatic! They helped me find the perfect car that I’m happy with! More

by isabellavivenzio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamil Karimi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Varrone
April 26, 2024

The people were nice, I felt they were trust worthy which is to me very important when getting your car serviced More

by Barbaro342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney
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