DePaula Mazda - Service Center

Everything went well. The car inspection was very helpful. You know for sure the car is taken care of. Thank you. The car inspection was very helpful. You know for sure the car is taken care of. Thank you. More

The service and communication were excellent. The only drawback is they are also very expensive, as you might expect from a dealership. The only drawback is they are also very expensive, as you might expect from a dealership. More

Picked up the car and within 5 miles the 'check engine' light was on, it was sputtering and running poorly. Brought it back and it turns out the car wasn't test driven to get the remainder of the fuel inje light was on, it was sputtering and running poorly. Brought it back and it turns out the car wasn't test driven to get the remainder of the fuel injector cleaning solution out of the fuel lines. This is the reason for the grade I gave on the 'quality of work' metric. Also, I would recommend the service center with caveats as to what happened. VERY disappointing. More

They did what they were suppose to do in the amount of time they promised time they promised More

Labor rate is absolutely out of control. Way too expensive. Only ideal for warranty work. Way too expensive. Only ideal for warranty work. More

Great customer service! Very helpful and friendly staff! Very knowledgeable! Would go back for next service! Very helpful and friendly staff! Very knowledgeable! Would go back for next service! More

I couldn't be happier with the service provided at DePaula Mazda - from the service associates to the mechanics. They are polite, fast, efficient, thorough and provide transparent backup for all work DePaula Mazda - from the service associates to the mechanics. They are polite, fast, efficient, thorough and provide transparent backup for all work performed. Highly recommend. More

Quick and good service. Clear instructions to wait in the shop is good. Video check is quick to see current conditions Clear instructions to wait in the shop is good. Video check is quick to see current conditions More

I love the location The people are very friendly and courteous. The place is very clean I like how you can see what they are doing to your car being serviced. courteous. The place is very clean I like how you can see what they are doing to your car being serviced. More

Great staff. Always greeted with a smile. Work done on vehicle is always handled excellent. Always greeted with a smile. Work done on vehicle is always handled excellent. More