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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

Sort by
April 06, 2024

I came for service. The service team was a pleasure to deal with. Would recommend getting your Mazda serviced at this dealership. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
April 05, 2024

Very good customer service Took my car right in for service as soon as I arrived More

by mrudisill41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney, Jacob Holt
April 05, 2024

The service was within the time frame and the staff was polite and friendly no issues More

by tracylasher
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney, Jacob Holt
March 31, 2024

All was super accommodating. .. I had oil change & NYS Inspection. Some oil drops&smudges on engine cover & oily hand prints on door. Inside was clean ???? More

by JOSEPH.IERACI2
Recommend Dealer
Yes
Employees Worked With
Lisa D
March 29, 2024

Friendly, seamless and timely. I’m glad that my vehicle is under the care of knowledgeable and understanding people More

by gillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Sweeney, Jacob Holt
March 28, 2024

Love the building, and the waiting area, the employees, the service the video was a fun touch More

by beth.r.elwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
March 28, 2024

This was my first time to go for serivce at DePaula Mazda. But clearly very good experience. Very prompt service. And that too in quite a short time. Also, lattended my querries too. Surely, will visit More

by makoto.shinde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember...
March 28, 2024

The service staff is so great- always friendly and accommodating. Since I have the new model cx90, there has been several recalls and they have always been quick to get me in and accommodating while I More

by Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Brandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa in Service department
March 24, 2024

Lisa in the Service Department is a gem. She always makes me feel like a most valued customer. More

by G1X4
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
March 22, 2024

The prices are ridiculously high and even the services that I asked for I didn't get because Brian forgot More

by Mark
Recommend Dealer
No
Employees Worked With
Brian
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22
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