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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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February 18, 2024

New facility. Professional staff. Trust the mechanics work due to level of training and experience. My only gripe is some work seems excessively expensive. Hourly More

by RDALY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dealt with 2 employees
February 18, 2024

Very professional and seemed to care about the customer. I still have some questions about my car More

by laurelkelley
Recommend Dealer
Yes
Employees Worked With
Lisa
February 16, 2024

Clean and new building. I had 4-5 items to diagnose/fix. One of them wasnt fixed and I wasnt updated on if it could be replaced. More

by MJO8KONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa?
February 15, 2024

The repair was done successfully in a reasonable amount of time. The waiting area is very comfortable. I'm very glad DePaula Mazda now has its own showroom! More

by Terry.tyson49
Recommend Dealer
Yes
February 13, 2024

It was good but didn't do everything I made the appointment for They were supposed to check my battery and they didn't More

by Natasha.ram02
Recommend Dealer
No
February 11, 2024

Pleasant, timely Friendly staff, service was explained and done in a timely manner and I was kept up to date More

by Ann Travison
Recommend Dealer
Yes
February 11, 2024

Been using Depaula Mazda for 9 years. Always pleased. Purchased 2 Mazdas over the past years. Love the Mazda CX-5. More

by johnny33
Recommend Dealer
Yes
February 10, 2024

Overall it was great. Fast service and pleasant people. However, I had an oil change and NY state inspection. There were great handprints and fingerprints on my doors and More

by HMM823
Recommend Dealer
Yes
Employees Worked With
Lisa
February 07, 2024

Everything went as expected. Great job Next time Nothing else to say. Will go back. More

by JIM_KOIS
Recommend Dealer
Yes
February 07, 2024

Brian went out of the way to help my family and I out, thank you More

by Sapphire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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