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DePaula Mazda - Service Center

Albany, NY

4.7
553 Reviews

553 Reviews of DePaula Mazda - Service Center

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March 22, 2025

Good Service. And the people was nice I will go back again to get service More

by Willfredericks1978
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bev Keenan
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2025

I like doing my services for my car at mazda de paula. Its an easy transaction everytime. More

by KB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daury
March 16, 2025

Got me right in and were in constant communication with me throughout the service. Texts and videos were a nice touch More

by HMB2820
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Christopher
March 15, 2025

I was so impressed with the level of ownership the dealership took for an issue that was completely out of their hands. I appreciate their quick service, rental car and kindness through the whole proc More

by Amanda_farmer2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa in service is amazing and so kind! Also the tech that worked on my Mazda was amazing and rectified the additional issue quickly and easily!
March 14, 2025

It was quick, you gave me a ride to and from my work. The car seems to be driving well. My service light is still on, but otherwise it was a quick, easy, and kind experience. More

by Daniel.vaughan.cherubin
Recommend Dealer
Yes
Employees Worked With
Daury and Lisa
March 14, 2025

The most understanding service department I have ever worked with. They truly care for you. Lisa and Brian are a delight to work with! thank you so much for your continuous support and updates. I was nev More

by Kelly Hayden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lomnicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lisa Dugan
March 14, 2025

Excellent dealership, goes above & beyond to meet customers needs , staff is very nice & welcoming . I highly recommend this dealership in colonie New York More

by redvelvet1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa , Jacob Holt
March 08, 2025

Went above and beyond ! !! Extremely happy with service and were more than accommodating to my needs. More

by natashanellis2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt
March 03, 2025

Scheduling service was easy and quick. The service rep greeted me when I arrived. I received my inspection video and was advised of the recommendations of the tech by text. Once I selected More

by F.TALASCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My service advisor was female, I do not remember her name.
February 26, 2025

Great service and excellent professionalism. The dealership was clean and everyone was friendly. Awesome overall job More

by magutierrez3232@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Holt