DePaula Mazda - Service Center
Albany, NY
616 Reviews of DePaula Mazda - Service Center
They seem ok but have some trouble with scheduling service. First time they put me down for dropping off when I clearly stated I was waiting. The second they had to reschedule due to lack of techs. I service. First time they put me down for dropping off when I clearly stated I was waiting. The second they had to reschedule due to lack of techs. I scheduled this service two weeks in advance and turned out to be three weeks before I could get service. It did only take an hour this time compared to at least two hours last time. More
Very professional service, helpful people and who explains everything they review when servicing your vehicle. explains everything they review when servicing your vehicle. More
Lisa Dugan and the service technicians are always great! They have helped me keep my 10 year old CX5 in tip top shape! I love that they send me a video of my car so I can see and understand what is wrong They have helped me keep my 10 year old CX5 in tip top shape! I love that they send me a video of my car so I can see and understand what is wrong and what needs to be fixed. Lisa is always amazing, funny and super helpful when my car is misbehaving . I will go nowhere else. More
Good Service. And the people was nice I will go back again to get service And the people was nice I will go back again to get service More
I like doing my services for my car at mazda de paula. Its an easy transaction everytime. Its an easy transaction everytime. More
I was so impressed with the level of ownership the dealership took for an issue that was completely out of their hands. I appreciate their quick service, rental car and kindness through the whole proc dealership took for an issue that was completely out of their hands. I appreciate their quick service, rental car and kindness through the whole process. More
The most understanding service department I have ever worked with. They truly care for you. Lisa and Brian are a delight to work with! thank you so much for your continuous support and updates. I was nev worked with. They truly care for you. Lisa and Brian are a delight to work with! thank you so much for your continuous support and updates. I was never left in the dark. More