DeVoe Buick GMC and Subaru of Naples

Service department needs an overhaul. Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refu Threw parts at my truck that didn’t fix the braking issue. I found a well documented recall online and had them confirm it was in GMC bulletins. Refused to test the vacuum pump settings were calibrated correctly, because if they weren’t then the new ABS and Trailer Brake module and additional sensor they installed wouldn’t have been needed. A prior experience bought 4 new tires, only 3 were installed and was missing 2 lug nuts. The service manager Victor doesn’t have the capacity to resolve issues and the technicians can’t deliver a solution if the computer can’t identify the problem. Highly dangerous service and wouldn’t recommend to anyone! More

Originally started out at another dealership. It was a mess! Things were available, then not available. The salesperson did not seem to be aware of features and packages, etc... Decided to go t It was a mess! Things were available, then not available. The salesperson did not seem to be aware of features and packages, etc... Decided to go to Devoe Subaru Naples, Carl was knowledgeable about every model and their features. Ended up upgrading and getting exactly what I wanted and additional savings from Subaru that was not mentioned by the other dealer! Thank you Carl for your excellent service and information! We highly recommend you and your dealership to all! More

In a sea of shady car dealerships and razzle dazzle pricing tactics, Subaru of Naples turned out to be an extremely pleasant surprise. We worked with Austin Rowe on the purchase of a Subaru certified pricing tactics, Subaru of Naples turned out to be an extremely pleasant surprise. We worked with Austin Rowe on the purchase of a Subaru certified used car, and it was the very best car purchase experience ever. Austin was a delightful host and when it came time to do a deal he was as straightforward and transparent as it gets. There were no phantom fees, secret markups or add-ons other than what is reasonable and customary. We didn't have to play the "Sales Manager Shuffle" game. Austin guided the transaction from start to finish. The Finance Manager didn't try to browbeat us into extended warranties. He was extremely informative and told us what was available and what the price point was. That was that! Again...a completely refreshing experience. This is one well run dealership, and there's no chance we are going anywhere else when we shop for our next vehicle. It is possible to buy a car the way you want to buy at Subaru of Naples. Highly recommend this dealership and Austin Rowe as a sales representative. More

Bad noise while driving. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. Quickly diagnosed as wheel bearings. My older Subaru now drives nicely with no noise. No waiting for appointment. Given loaner. Ready next day. More

I used the express service and was taken in as soon as the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting a the walk around and the paper work was finished. The work was done quickly and I was comfortable in the waiting room. The car was washed an waiting at the service door. More

Have worked with Don Engel on 3 purchases of cars . He called me with a Outback that was equipped exactly what I wanted and we did a good deal. He called me with a Outback that was equipped exactly what I wanted and we did a good deal. More

Engine light and several others came on. Once the car was evaluated they identified the problem immediately. This required me to leave the car with them for a few days until the parts arrive Once the car was evaluated they identified the problem immediately. This required me to leave the car with them for a few days until the parts arrived. A loaner car was provided and the car was ready in the early morning the following Monday, as promised. Friendly, courteous, knowledgeable and professional staff! More

No xx fair price. No unnecessary add ons.Treated with respect. Best car buying experience ever! No unnecessary add ons.Treated with respect. Best car buying experience ever! More

Always professional, Larry and the tech team get the job done! Best dealership in SWFL! done! Best dealership in SWFL! More

The Subaru Service Dept always delivers a great experience. We had issues with our battery which was replaced by Subaru in January and the car had to be towed. Chris was very attentive and provide experience. We had issues with our battery which was replaced by Subaru in January and the car had to be towed. Chris was very attentive and provide updates about the car status. After all the battery was good and it was recharged. The car was washed and returned to us in good condition. As always, we get great service at the Subaru dealership. We don't take out car to anybody but Subaru, because they know what they are doing. Thank you! More