DeVoe Cadillac - Service Center

Worst customer experience ever! Lyriq needed sealing in rear window=-" only one mechanic can fix this " was literally months and they never followed up. Absolutely unacceptable and Lyriq needed sealing in rear window=-" only one mechanic can fix this " was literally months and they never followed up. Absolutely unacceptable and terrible! More

All good. John has always been great. Service was punctual and efficient . Will be back John has always been great. Service was punctual and efficient . Will be back More

only for warranty service not fixing a flat tire because the tires are 8 years old is ridiculous. tire wear is an indicator for replacement not age. to not fixing a slow leak and suggesting $1500 to replace the tires are 8 years old is ridiculous. tire wear is an indicator for replacement not age. to not fixing a slow leak and suggesting $1500 to replace all 4 tires is thievery. More

The service was odd and done in a timely manner. Glad I went off season, much easier to schedule appt Glad I went off season, much easier to schedule appt More

The service is really good, but expensive. This time I was unhappy that they changed all my settings and I had to go back to have them reset. (seat exit was put in full recline) I am 85 and d This time I was unhappy that they changed all my settings and I had to go back to have them reset. (seat exit was put in full recline) I am 85 and do not know how to reset that. Also the images are different and I am baffled by that as well. More

Luke was very good. He told me what needed to done and done in a timely manner. Very happy with the service department. He told me what needed to done and done in a timely manner. Very happy with the service department. More

Prompt and courteous. Took only 45 minutes. Best service and people that I have dealt with at any dealership Took only 45 minutes. Best service and people that I have dealt with at any dealership More

Best service! Best customer service! I love Svenja! Work was performed in a reasonable amount of time. Best customer service! I love Svenja! Work was performed in a reasonable amount of time. More

Everyone from start to finish were kind courteous and respectful. Ben my service representative was great, the gentleman that first met me outside upon arrival was so polite and helpful. The young man respectful. Ben my service representative was great, the gentleman that first met me outside upon arrival was so polite and helpful. The young man that brought my car around after completion was so mannerly and helpful. More

The staff and service is top notch. John was very helpful and was wonderful with me and my son John was very helpful and was wonderful with me and my son More