DeYarman Ford

Scheduled appointment for an oil change and tire rotation took 1.5 hours. The engine light was on after they handed me the keys. Wheels are out of balance and the steering wheel shakes to holy xxxx. I don took 1.5 hours. The engine light was on after they handed me the keys. Wheels are out of balance and the steering wheel shakes to holy xxxx. I don’t have 3 hrs to wait for a service that should take an hour tops, especially with the service/protection packages that I paid out the xxx for. I’m not happy at all. More

They always do a great job working on my cars . and what I like about you guys is you always tell me when something needs attention that way I can stay on top of it before it gets out hand thank aga and what I like about you guys is you always tell me when something needs attention that way I can stay on top of it before it gets out hand thank again for taking great care of me .. More

Todd was very upfront with us and did his best and got us a bomb car!! a bomb car!! More

Quality customer service, great sales team, absolutely would come back for another purchase. They didn't have the vehicle I wanted on the lot but were able to source one from another dealership and have would come back for another purchase. They didn't have the vehicle I wanted on the lot but were able to source one from another dealership and have it ready for pick up the next day. Pleasure doing business and would highly recommend giving them a chance for your business. More

Very open and honest throughout the whole process, ensured I had the information i needed to make a decision on the car that I would be comfortable with. Really appreciated the no-pressure approach, ensured I had the information i needed to make a decision on the car that I would be comfortable with. Really appreciated the no-pressure approach, and am super happy with the car so far! More

Open to suggestions for improvement. Willing to answer questions, even when being challenged about questionable need replacement results on battery test. Re-testing with longer to do, mo Willing to answer questions, even when being challenged about questionable need replacement results on battery test. Re-testing with longer to do, more sophisticated test process measured battery good. More

have dealt with this dealership several times and always received quality service i will continue to deal with them. received quality service i will continue to deal with them. More

GOOD SERVICE GOOD FACICLITY VER Y HELPFUL SERVICE DEPARTME WORK GOOD TIME IN OUT QUICKLY DEPARTME WORK GOOD TIME IN OUT QUICKLY More

A problem from an earlier visit was quickly and efficiently resolved by the service manager. I arrived a bit irritated. I left satisfied and very pleased. efficiently resolved by the service manager. I arrived a bit irritated. I left satisfied and very pleased. More

The service advisor Rick was very helpful. A very poor design by Ford placing a soft material as a skid plate. Thank you Rick for understanding my frustration. A very poor design by Ford placing a soft material as a skid plate. Thank you Rick for understanding my frustration. More