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Deacon's Chrysler Jeep

Mayfield Village, OH

4.8
222 Reviews

835 Som Center Road

Mayfield Village, OH

44143

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Showing 222 reviews

June 01, 2026

Awesome friendly service representatives. Always smiling and willing to help out. Very knowledgeable and helpful people. More

by Coacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew at front desk.
May 21, 2026

This past Saturday, I had a good experience. My truck was pulled in the shop so I didn't have to walk far because of my hip issues More

by snmcjunkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Leeds
May 20, 2026

Felt very comfortable from the beginning till the very end. Never felt pressured into getting a sale. More

by Herb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Deacon
May 19, 2026

Long time Jeep drivers; Compass, Cherokee and now Saharas. Vinny helped my wife and with the purchase of the Saharas. It took about week to locate the right color for my wife's Jeep. Vinny kept us More

by ML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny
May 12, 2026

I've been coming to this dealership leasing and buying cars since 2014 and the customer service use to be good. Now the last 2 times was so terrible. The lady I dealt with twice never believes me when I More

by milanjada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't know
May 02, 2026

Kathy was amazing. Listened to what we liked, showed us some options to consider, and then nailed what we wanted. More

by mtwaterman3235
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Saywell
May 01, 2026

Great sales and service. All do a great job with service including finance people. Using Deacons for at least 30 years. Including family members. More

by Patramsey500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael & team in service, Bob in sales. Kelly in finance
April 30, 2026

George at Deacon's once again provided the best service you can get from a car salesman. Best experience. More

by randrew.ra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George humbert
April 20, 2026

The people there are all very kind, and helpful! Jennifer in service is understanding and attentive! Kathy and Scott in sales are always there to assist in understanding all the new features. Gre More

by Randy Zilenziger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer, Kathy, Scott, Michael
April 06, 2026

I can’t say enough about the quality of customer service that I received at this dealership. Randy was exceptional in helping me find the best suv based on my needs. I must add that the amount of patience h More

by SHANNON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Randy, Danny
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