Deacon's Chrysler Jeep

Mike Behm + Deacon's CJDR = Excellence I was in the market for a new Wrangler JL Unlimited and had visited several dealerships in the area. In each instance I was specific that my time was I was in the market for a new Wrangler JL Unlimited and had visited several dealerships in the area. In each instance I was specific that my time was valuable and I did not want to play the typical "games" between the salesperson and sales manager. I walked away from a deal due to them wasting my time when I was ready to buy. On a whim I stopped in Deacon's Chrysler in Mayfield Hts., and was quickly greeted by Jessie the GM, and then introduced to my saleperson Mike Behm. Mike is very enthusiastic, knowledgable about the products he sells and quickly understood what I was looking for. We sat down, worked through a deal, and he was back in minutes with the GM to work out some of the details. All told we came to an agreement in less than 15 minutes from when I stepped foot in the door. I picked up the Wrangler a few days later and received it in impeccable condition. Mike took a lot of time going through all the features, helping me set up my phone, etc. He made sure to introduce me to the service and parts departments as well. Overall I felt like I was buying a car from a trusted friend, not a stranger. The finance process with Scott was a breeze, and I very much enjoyed talking Jeeps since he owns several. Another very nice guy who clearly loves what he does. Mike, Jessie, Scott and Deacon's far exceeded my expectations, and I would not hesitate to recommend them. Keep up the great work! Thank you. Bruce More

Distance Sales Experience I was involved in an accident where I was hit head on. I was recuperating but still needed to look for a replacement vehicle. I searched high and low I was involved in an accident where I was hit head on. I was recuperating but still needed to look for a replacement vehicle. I searched high and low until I found a beautiful Ram Truck on Deacon’s website. The main problem I had was that I lived in the eastern most part of Kentucky and due to my injuries I couldn’t drive to Ohio to make the purchase. I spoke to Mike Behm, a salesman at Deacon’s and he took care of everything for me. He gave me a great deal and even had it shipped to my doorstep. Mike is a class act, please contact him if you need info on a purchase. More

Warren Jones is an asset to Deacon! We were at a Deacon on June 30th and left with a new Cherokee. Our sales associate, Warren Jones, could not have been more helpful! He was so patien We were at a Deacon on June 30th and left with a new Cherokee. Our sales associate, Warren Jones, could not have been more helpful! He was so patient with all of our questions and inquiries. He is not just knowledgeable but friendly and professional. We never felt pressured and he truly wanted us to be comfortable with our purchase. It felt like we were meeting with an old friend! Thank you, Warren! Joe and Tracy More

Very helpful, informative, and accommodating. Randy, did an excellent job putting me into my new Grand Cherokee 2018. He was very professional throughout the entire introduction, and transaction o Randy, did an excellent job putting me into my new Grand Cherokee 2018. He was very professional throughout the entire introduction, and transaction of my vehicle. For me, The Deacon Dealership has always been about quality service, and customer satisfaction. More

Great used car experience Thanks to Marvin and the team at Deacons Chrysler for making my daughters first used car experience a positive one. Marvin answered our questions and Thanks to Marvin and the team at Deacons Chrysler for making my daughters first used car experience a positive one. Marvin answered our questions and went above and beyond to make this experience a good one for our family. First impressions are important for future customers. More

Professionalism My current 2019 Jeep Cherokee is my third car purchased or leased from Deacon. Obviously I keep returning because I feel I get a fair deal and am trea My current 2019 Jeep Cherokee is my third car purchased or leased from Deacon. Obviously I keep returning because I feel I get a fair deal and am treated professionally. Service is top notch and I have dealt with Steve Kobe the last two purchases and appreciate his attention to detail. If everything goes as planned I will go back to Steve for #4 which is the highest compliment. More

Excellent accommodating not pushy Mike Behm was outstanding. He asked several questions to ensure we were considering all options available. He helped narrow our choices, ensured we we Mike Behm was outstanding. He asked several questions to ensure we were considering all options available. He helped narrow our choices, ensured we were comfortable with the ride and handling by test driving separate models. He then lined up three cars so we could see the three top colors. Once we made our selection he located exactly what we wanted. I wish all sales associates were like him. Very happy and pleased. Thank you Mike!!!! More

Satisfied and happy Customer As a woman going into a dealership Center to buy a new car is very daunting but the staff in Deacons jeep in Mayfield Heights were very supportive and As a woman going into a dealership Center to buy a new car is very daunting but the staff in Deacons jeep in Mayfield Heights were very supportive and receptive from the beginning to the end. I will strongly recommend this dealership to everyone whether you have a good or bad credit history as you will not be disappointed. A special thank you goes to Warren and Bob for making my experience in Deacon’s Jeep a great one. More

In search of a Jeep Wrangler Mike was a very big help in the search for my new Jeep Wrangler. Between Mike and Mr Deacon, I cannot say enough kind things. They searched and found Mike was a very big help in the search for my new Jeep Wrangler. Between Mike and Mr Deacon, I cannot say enough kind things. They searched and found the Jeep that fit both my wife and my needs. Truly a very good experience. More

Deacons service I had a fantastic experience at this dealership. I bought a Renegade with the help of Cathy Saywell. She was very informative and helped in so many of I had a fantastic experience at this dealership. I bought a Renegade with the help of Cathy Saywell. She was very informative and helped in so many of my ways. I consider Deacons my car family. A very comfortable experience. Great service!!!!! More