Deacon's Chrysler Jeep

Very awful experience I would never ever recommend nobody to go and make a purchase at this place very awful specially services very bad people working absolutely I have I would never ever recommend nobody to go and make a purchase at this place very awful specially services very bad people working absolutely I have a very bad customer service you trying to explain your situation they tell you to go see a doctor they very races they discriminate people it that way they’re liars don’t go into there please don’t do any business with this place absolutely will never recommend at all those five star it is BS I think it’s all a lie just fake raising the image We all have to take them to court lats do that More

New Vehicle Purchase Mr. Deacon has assembed a fine team. It was a great experience. Staff and management professional and courteous. Very efficient and with reasonable n Mr. Deacon has assembed a fine team. It was a great experience. Staff and management professional and courteous. Very efficient and with reasonable negotiation followed by a flawless purchase experience. Great team at this dealership. Steve Kobe and Eric Walker both dedicated to complete customer satisfaction. The financing experience with Scott Varro was on point. The dealership exceeded my expectations. They introduced me to parts and service and encourage me to call on them with any questions or concerns in the future. This purchase experience was advantageous and satisfactory to all parties, a true win win. Sincerely,Mark Paczak More

A plesent experience I have been using Deacons for my service for about a year now and Howard and the service department have been great. So when it was time to buy a new I have been using Deacons for my service for about a year now and Howard and the service department have been great. So when it was time to buy a new truck I went out front and met Kathy saywell and she helped me get my new truck she was really pleasant to work with . It was a smooth transaction . I will recommend her and Deacons to my friends and family. More

Honest owner and sales rep Great group of people. Service department is very honest and does not take advantage of a problem. We will be back. Owner and sales reps are truthful Great group of people. Service department is very honest and does not take advantage of a problem. We will be back. Owner and sales reps are truthful and very easy going. Do not force you into a purchase. You make up your own mind. More

Exceptional Charity King and Reggie Sally. If you're looking to buy go to them! They made the tedious process of buying a car a breeze and a pleasure. Charity King and Reggie Sally. If you're looking to buy go to them! They made the tedious process of buying a car a breeze and a pleasure. More

Excellent Experience Randy got me the car I wanted and the price I wanted to pay, would recommend to friends and family members, clean show room as well. Randy got me the car I wanted and the price I wanted to pay, would recommend to friends and family members, clean show room as well. More

Mike Behm + Deacon's CJDR = Excellence I was in the market for a new Wrangler JL Unlimited and had visited several dealerships in the area. In each instance I was specific that my time was I was in the market for a new Wrangler JL Unlimited and had visited several dealerships in the area. In each instance I was specific that my time was valuable and I did not want to play the typical "games" between the salesperson and sales manager. I walked away from a deal due to them wasting my time when I was ready to buy. On a whim I stopped in Deacon's Chrysler in Mayfield Hts., and was quickly greeted by Jessie the GM, and then introduced to my saleperson Mike Behm. Mike is very enthusiastic, knowledgable about the products he sells and quickly understood what I was looking for. We sat down, worked through a deal, and he was back in minutes with the GM to work out some of the details. All told we came to an agreement in less than 15 minutes from when I stepped foot in the door. I picked up the Wrangler a few days later and received it in impeccable condition. Mike took a lot of time going through all the features, helping me set up my phone, etc. He made sure to introduce me to the service and parts departments as well. Overall I felt like I was buying a car from a trusted friend, not a stranger. The finance process with Scott was a breeze, and I very much enjoyed talking Jeeps since he owns several. Another very nice guy who clearly loves what he does. Mike, Jessie, Scott and Deacon's far exceeded my expectations, and I would not hesitate to recommend them. Keep up the great work! Thank you. Bruce More

Distance Sales Experience I was involved in an accident where I was hit head on. I was recuperating but still needed to look for a replacement vehicle. I searched high and low I was involved in an accident where I was hit head on. I was recuperating but still needed to look for a replacement vehicle. I searched high and low until I found a beautiful Ram Truck on Deacon’s website. The main problem I had was that I lived in the eastern most part of Kentucky and due to my injuries I couldn’t drive to Ohio to make the purchase. I spoke to Mike Behm, a salesman at Deacon’s and he took care of everything for me. He gave me a great deal and even had it shipped to my doorstep. Mike is a class act, please contact him if you need info on a purchase. More

Warren Jones is an asset to Deacon! We were at a Deacon on June 30th and left with a new Cherokee. Our sales associate, Warren Jones, could not have been more helpful! He was so patien We were at a Deacon on June 30th and left with a new Cherokee. Our sales associate, Warren Jones, could not have been more helpful! He was so patient with all of our questions and inquiries. He is not just knowledgeable but friendly and professional. We never felt pressured and he truly wanted us to be comfortable with our purchase. It felt like we were meeting with an old friend! Thank you, Warren! Joe and Tracy More

Very helpful, informative, and accommodating. Randy, did an excellent job putting me into my new Grand Cherokee 2018. He was very professional throughout the entire introduction, and transaction o Randy, did an excellent job putting me into my new Grand Cherokee 2018. He was very professional throughout the entire introduction, and transaction of my vehicle. For me, The Deacon Dealership has always been about quality service, and customer satisfaction. More