Deacon's Chrysler Jeep

I was called by a salesman today about a RAM truck 1500 that I had looked at about one month before but did not buy. He said that they had big discounts and asked if I was still interested. We negotiated o that I had looked at about one month before but did not buy. He said that they had big discounts and asked if I was still interested. We negotiated on a price via text messages throughout the day. The salesman sent me a text saying that his manager (Jesse Remby) had agreed to the deal that we had discussed. I was going to put money down and we agreed to $700 month for 72 months. I drove up to Deacon's to buy the vehicle. When he came out with the paperwork his manager had changed the finance terms to 84 months. This added $8,400 to what I was going to pay for the truck. It was a very dishonest and shady sales tactic. Jesse Remby kept telling me that it was no big deal and kept saying "it is just a term" over and over again. I am not sure what he meant by that. I would NOT recommend this dealership. Joe From Middlefield More

Kathy and Scott were just great to deal with they took there time and explained everything with no pressure thanks there time and explained everything with no pressure thanks More

I've been purchasing cars from this dealership for 10+ years. Always top tier customer service and satisfaction! years. Always top tier customer service and satisfaction! More

I have going back and forth with the service department about completing the work on my 2022 Dodge Ram since my first encounter 2/12/25. On my third visit to correct this matter, I was told they need to ke about completing the work on my 2022 Dodge Ram since my first encounter 2/12/25. On my third visit to correct this matter, I was told they need to keep the vehicle to evaluate and was given a loaner (jeep compass). A thought, with all the technology available why wasn't the electric problem detected sooner versus putting in two parts and the light remains on. My truck set for a week and half to diagnose a electric problem why the air bag light will not go off. The electric problem was identified and niw was ordering the original part again as, it was possibliy shorted out from the electric problem. Now, I been waiting another almost two weeks for a part to come in with no updates until i reach out again with expression I am bothering them because I want the work completed and i got my truck back with air bag funtioning. This cant be the only 2022 Ram with this problem. I spoke with the manager with no success and referred back to the service advisor with no answers. I feel the part could be obtained from another Ram provider much sooner instead of all this waiting for this or that and all sitting around waiting is related to my truck being under warranty and they can't charge me some outrageous bill. More

The representatives at this dealership are ways on schedule and very informative on what's going to happen and the next steps to take. Pricing and fees are communicated up front so that there are no s schedule and very informative on what's going to happen and the next steps to take. Pricing and fees are communicated up front so that there are no surprises. They also provide reminders for upcoming appointments. Good job! More

Best around , caring for their customers and very honest. My second jeep and I am a customer for life My second jeep and I am a customer for life More

Very happy with the treatment we received and the purchase price of our new vehicle. purchase price of our new vehicle. More

The service was great, and everyone at the dealership was very polite, The process was very easy. very polite, The process was very easy. More

Been with Deacon's for over 10 years. Leased and purchased several vehicles through them. Service has always been exceptional and that makes all the difference! Leased and purchased several vehicles through them. Service has always been exceptional and that makes all the difference! More