Deacon's Chrysler Jeep
Mayfield Village, OH
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Its not just about the vehicles but the people. Every individual we've had an encounter with was personable, tentitive to our questions, gave additional advise, and provided an enjoyable experienc Every individual we've had an encounter with was personable, tentitive to our questions, gave additional advise, and provided an enjoyable experience. More
Very friendly. Cathy, who was my salesperson was wonderful and made the process easy. Everyone I encountered was very nice. Cathy, who was my salesperson was wonderful and made the process easy. Everyone I encountered was very nice. More
Excellent service and friendly staff In and out without a hitch Highly professional. Oil change and tire rotation and replaced a headlight. Headlight was defective so I brought the Jeep back early the fo a hitch Highly professional. Oil change and tire rotation and replaced a headlight. Headlight was defective so I brought the Jeep back early the following day and it was taken care of immediately. Very pleased More
Excellent customer service. I was provided a few different options for my repair. With the choices, I was able make a informed decision. I was provided a few different options for my repair. With the choices, I was able make a informed decision. More
I was called by a salesman today about a RAM truck 1500 that I had looked at about one month before but did not buy. He said that they had big discounts and asked if I was still interested. We negotiated o that I had looked at about one month before but did not buy. He said that they had big discounts and asked if I was still interested. We negotiated on a price via text messages throughout the day. The salesman sent me a text saying that his manager (Jesse Remby) had agreed to the deal that we had discussed. I was going to put money down and we agreed to $700 month for 72 months. I drove up to Deacon's to buy the vehicle. When he came out with the paperwork his manager had changed the finance terms to 84 months. This added $8,400 to what I was going to pay for the truck. It was a very dishonest and shady sales tactic. Jesse Remby kept telling me that it was no big deal and kept saying "it is just a term" over and over again. I am not sure what he meant by that. I would NOT recommend this dealership. Joe From Middlefield More

