Dean Arbour Ford of West Branch

I am always satisfied with The Dean Arbor Dealership in West Branch Michigan. Service is exceptional. Products are of high quality; in this case a used car was purchased. I speak highly of this dealership West Branch Michigan. Service is exceptional. Products are of high quality; in this case a used car was purchased. I speak highly of this dealership to all my friends and family. More

Very friendly and helpful staff. I would recommend Dean Arbour Ford to anyone. I don’t foresee me trading in my 2019 Ford Edge anytime soon. But if and when I do, I’ll be taking my I would recommend Dean Arbour Ford to anyone. I don’t foresee me trading in my 2019 Ford Edge anytime soon. But if and when I do, I’ll be taking my business right to Dean Arbour. More

Very responsive to the customer needs. Take the necessary time to make sure your questions are answered and you have a good understanding of the product your purchasing. They offer good pr Take the necessary time to make sure your questions are answered and you have a good understanding of the product your purchasing. They offer good pricing so you don’t feel as though you paid top dollar for the product. More

Very friendly and great service. Honest and Informative on questions regarding our trade in and purchase of our 2019 F 150. Would recommend West Branch Dean Arbor. Honest and Informative on questions regarding our trade in and purchase of our 2019 F 150. Would recommend West Branch Dean Arbor. More

Everyone at the dealership was professional and knowledgeable. Dustin explained the different features on the cars I tested and went thru all paperwork and explained it thoroughly. knowledgeable. Dustin explained the different features on the cars I tested and went thru all paperwork and explained it thoroughly. More

Thanks Jim Martin for help with my purchase. I am in Fl. he did a great job working with my son. The Maverick is in and in my garage. Thanks you. p.s. friend a friend in Fl. Was home saw the truck and said he did a great job working with my son. The Maverick is in and in my garage. Thanks you. p.s. friend a friend in Fl. Was home saw the truck and said it sharp. Thanks again. More

We would like to share the great experience we had with Dean Arbour–West Branch. It began with your website. We were looking to replace our 2008 Impala with something 2019 or newer. Katie came acros Dean Arbour–West Branch. It began with your website. We were looking to replace our 2008 Impala with something 2019 or newer. Katie came across the 2019 Impala with 4,900 miles on your website with many pictures. After searching northern Michigan for similar models, we focused on yours. Living in Interlochen, MI we were unsure about purchasing a car that was located so far away. To this point, we had only purchased cars locally. We expressed our interest through your website and received a very nice response promptly from Kaitlin. She was extremely helpful, offering options to appraise our trade-in and arranging an end-of-the day meeting with Kurt to see the car. We both work, so we arrived just before closing. Kurt and Jim met us and they set us up to drive the 2019 Impala while they appraised the 2008. After a nice conversation, we decided to move forward with the purchase. Kurt offered to have the car delivered to our home, but we agreed to meet somewhere in between. The next morning we shared a few messages and within 24 hours, we were driving home in the 2019 Impala. We would like to say that we are impressed with the courtesy and friendliness of everyone we met at Dean Arbour-West Branch. We believe we received a fair deal on the car and trade-in value, and would be happy to recommend your dealership to others. Thank you for all you have done for us! Katie and Steve Leister More

Great experience Karen went out of her way to make my purchase easy and stayed late for me. She’s always there if I have any questions Karen went out of her way to make my purchase easy and stayed late for me. She’s always there if I have any questions More

Very happy with dealership We purchased a new vehicle that was to arrive in July. Due to unforeseen manufacturing problems the delivery date was continuously delayed. The deal We purchased a new vehicle that was to arrive in July. Due to unforeseen manufacturing problems the delivery date was continuously delayed. The dealership gave us a low mileage late model SUV to drive while waiting for our ordered vehicle to arrive. Our salesperson, Karyn Randall, was amazing. She continually kept us informed regarding our ordered vehicle. After an extended period of time she initiated the process of finding a like vehicle at another dealership and facilitating a trade so we could get what we requested. I would highly recommend Karyn R. as a salesperson. Arbour Ford did everything I asked or expected to keep us happy during the purchase process. We are very pleased. More

Dean Arbour Ford of West Branch Committed to satisfaction from the fresh baked cookies in waiting area, free service loaners, and no nonsense sales, no one does it better than Dean A Committed to satisfaction from the fresh baked cookies in waiting area, free service loaners, and no nonsense sales, no one does it better than Dean Arbour Ford of West Branch! More