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Dean Team Subaru Volkswagen

Ballwin, MO

Overview
Employees
Reviews
Vehicles
4.9
6,859 Reviews
At Dean Team Subaru Volkswagen, we challenge ourselves every day to give you the best experience; we are committed to addressing your unique wants and needs and give you the freedom to explore and consider your decision with or without us. Our Subaru and Volkswagen Certified Specialists are knowledgeable, innovative and attentive. We will listen to you, answer your questions truthfully and completely and introduce you to solutions that fit your needs. Our Dean Team Subaru Volkswagen team values the time you have afforded us and are committed to making the best use of your time. At the heart of your visit, count on us to we say what we mean and mean what we say. We appreciate your choice in working with us. We are dedicated to providing you an experience based on honesty, integrity, respect and appreciation.
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15121 Manchester Road

Ballwin, MO

63011

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Showing 6,859 reviews

April 30, 2026

Excellent customer service! Second time customer! The Dean Team does treat you like family! Thanks Moses and team! More

by kkoenigsfeld
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Moses
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2026

Everyone was very friendly, super helpful and very considerate. I would recommend Dean Team to anyone interested in a Subaru. More

by The Lauer's
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Poston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 29, 2026

Dean Team Subaru was very nice. It was clean and accommodating. This was our first time there. I’ve been interested in a hybrid vehicle and a Subaru for a while. I happened to have More

by Jane Howard
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for visiting us and choosing the Subaru Forester Hybrid. We’re glad our showroom was clean and accommodating during your first visit. We hope you enjoy your new hybrid and look forward to welcoming you back.

April 28, 2026

After coming across my dream car, I can’t thank, John Ostlund at the Dean Team, enough for his expertise, thoroughness, custom service and going above & beyond to ensure this process was seamless!! Even More

by JennLynn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ostlund
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Dean Team Subaru Volkswagen responded

We’re thrilled John’s expertise and personalized care made finding your used Mercedes-Benz E-Class effortless. It’s pleasing to know your concerns were addressed promptly and with compassion. Enjoy every drive in your new car.

April 28, 2026

I had a good overall experience with the dealership the process was straightforward. Everything went smoothly and I’m satisfied with my purchase. More

by Lcazzaniga4
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vito Chirco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Dean Team Subaru Volkswagen responded

It’s wonderful to hear the buying process met your expectations and that you’re satisfied with your used Volkswagen. Sam enjoyed working with you and appreciates your positive feedback.

April 28, 2026

My experience with Luci and the Dean Team was excellent. Luci was friendly and knowledgeable about the vehicles. My time was respected and everyone was courteous. Who says you can’t buy/lease a vehicle in a More

by rodwags
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Goevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Whanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for sharing your experience with Luci and our team. We’re glad we could respect your time and keep everything moving smoothly. Enjoy your new Volkswagen, and we look forward to helping you again!

April 28, 2026

Luci was overall amazing. We felt comfortable talking about cars with her and she wasn't pushy or anything. She was knowledgeable. I would definitely buy a car from her and at More

by stemgg8712
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luci Whanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 28, 2026 -

Dean Team Subaru Volkswagen responded

How wonderful to hear Luci provided such a helpful and relaxed experience with your Subaru Forester purchase. Her goal is to share knowledge without feeling pushy, so it’s gratifying to know you felt at ease. We look forward to assisting you again whenever you’re ready.

April 26, 2026

Shawn was great! ! Great communication and updates from him. Keep up the good work, Shawn. More

by John
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Dean Team Subaru Volkswagen responded

Hello! We’re thrilled that Shawn’s clear communication and timely updates made your purchase smooth. Enjoy your new Subaru Forester Hybrid and reach out if there’s anything else we can help with.

April 26, 2026

Shawn did everything right. This was our fourth Subaru from this dealership. We are very satisfied. More

by mindrup01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2026 -

Dean Team Subaru Volkswagen responded

We’re honored you chose us for your fourth Subaru purchase and pleased Shawn handled every detail. We’re glad to know you’re satisfied. We look forward to assisting you again.

April 25, 2026

Help us in a time of need very friendly. Gave up opinion and son left happy . He talked to my son Thur the process and made my son very happy.we also had our dog with us got told we could More

by bethany19129
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duke Iwata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Nethercott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for letting us step in when you needed assistance. We’re glad your son felt involved throughout the process and that your dog could join in for a treat. Congratulations on your new Subaru Forester and feel free to visit anytime.

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