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Deel Volkswagen
Miami, FL
205 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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205 Reviews of Deel Volkswagen
September 30, 2023
Assistant Service Manager Rene Esquivel was professional, forthright, and very kind. He listened to my concerns, clearly explained the process/minimum cost, explained all the issues/costs after the mechanic forthright, and very kind. He listened to my concerns, clearly explained the process/minimum cost, explained all the issues/costs after the mechanic checked my car, and told me which ones had to be done. Mr. Esquivel promised to take care of me and he did. I am very grateful! More
by A
Employees Worked With
Rene Esquivel
Helpful September 22, 2023
Reynaldo makes Deel’s service department a joy to work with. My car had some serious issues and he made it as easy and seem less an experience as possible. Highly professional. with. My car had some serious issues and he made it as easy and seem less an experience as possible. Highly professional. More
by hildalgorob
Employees Worked With
Reynaldo
September 18, 2023
Andrei gave us a first class service. Very attentive and professional. Will definitely recommend Andrei to interested customers that are looking to purchase a VW. Very attentive and professional. Will definitely recommend Andrei to interested customers that are looking to purchase a VW. More
by eddie
Employees Worked With
Jose Luicito
September 15, 2023
The dealership provided very fast and reliable service. I would recommend considering this when looking into buying a car. Deel does a solid job and reaches out to all customers that use its shop. I would recommend considering this when looking into buying a car. Deel does a solid job and reaches out to all customers that use its shop. More
by maufonz
Employees Worked With
Joe Figuerola, Jose Luicito
September 03, 2023
It’s been my 4th car leasing/buying at this dealer always with the same salesman who is Arelis. Arelis has always treated me nicely and very professional. She tries resolving everything I need in a fast and with the same salesman who is Arelis. Arelis has always treated me nicely and very professional. She tries resolving everything I need in a fast and efficient way. As far as the dealership concerns it is very clean and the waiting is not long. More
by christian.saporta
Employees Worked With
Arelis Bravo
August 26, 2023
Very clean. Very friendly. Very professional. This is my fourth time went to this dealership and got a new car. Very friendly. Very professional. This is my fourth time went to this dealership and got a new car. More
by nikarya4
Employees Worked With
Jay the manager and financial advisor , Jose Luicito
August 21, 2023
Now that everyone is back to buying cars after COVID, I wanted everyone to know about this dealer during a visit to lease a car during the COVID days. I was looking for an Atlas Cross Sport. This dealer wanted everyone to know about this dealer during a visit to lease a car during the COVID days. I was looking for an Atlas Cross Sport. This dealer, at the time, had 2 only. I really liked the SUV, and was excited after test driving. Ready to buy for sure. Now the buying experience. FYI, I have been leasing cars for more than 20 years. When we sat down to do the deal, with a very inexperienced salesperson, he put a piece of paper in front of me that had dealer fees that equaled almost $5,000. Additionally, there was no negotiation on the sticker price. I told him I have never leased a vehicle and paid sticker price. Also, there would be NO WAY i would pay $5,000 in dealer fees. His inexperienced response was, "we do not negotiate on price and the dealer fees were required because the dealer had to maintain all the vehicles full of gas... blah, blah, blah. Now, I am not dumb enough to believe selling cars during COVID was difficult for the car industry. The point here is, cars dealers have been making a lot of money with COVID impact for years and years. Now that ALL OF US TOGETHER were dealing with COVID, this dealer took it as an opportunity to "stick it to the consumer." Would never do business with the dealer or Volkswagen in the future. More
by slhevia
Employees Worked With
Jose Luicito
August 18, 2023
I only go to Deel because of Rey Padron. Previous to him joining their team I only went to Deel in emergency situations eventhough its down the street. I always used to go to Broward for my Previous to him joining their team I only went to Deel in emergency situations eventhough its down the street. I always used to go to Broward for my service. Rey is courteous and is always gives me realistic time lines for when things will be done. More
by cmart
Employees Worked With
Rey Padron
