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Deel Volkswagen

Miami, FL

4.8
202 Reviews
Call Dealership (305) 448-3335

3673 Bird Rd

Miami, FL

33146

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202 Reviews of Deel Volkswagen

May 06, 2024

New Service Department building is excellent. (nice espresso machine too!) Service appointment went very smoothly (and was on time and as quoted) Very friendly and professional. More

by anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel, and the greeter outside with the clipboard.
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May 07, 2024 -

Deel Volkswagen responded

Thank you for the wonderful feedback about your recent visit here at Deel Volkswagen! We're grateful for your support and look forward to seeing you again in the future!

Helpful
May 06, 2024

As soon as I drive out the engine light went on. I literally called Ray Patron 13 times and he did not call me back. Ignoring me like that does not feel good. More

by Docsam
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Ray
Report | Print
May 07, 2024 -

Deel Volkswagen responded

Thank you for reaching out. I'm sorry to hear about this frustrating situation and would like the opportunity to discuss it with you in greater detail. If you could please contact me directly at your earliest convenience, it would be very much appreciated. Respectfully, John Bu-Nassar - Service Manager - 305-520-7355

Helpful
May 01, 2024

Ray is always very knowledgeable and helpful. The service of this dealership is outstanding. I am happy to continue to bring my car here More

by Rod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Report | Print
May 02, 2024 -

Deel Volkswagen responded

Rod, we're glad to know that Ray and our team at Deel Volkswagen have been able to provide you with the outstanding service you deserve. We appreciate your continued support!

Helpful
April 30, 2024

La atención fue muy amable, eficiente y oportuna. .. Sin lapsos de espera, comodidad refrigerios en la sala de espera, inmejorable. More

by sonia.martinez2812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reynaldo
Report | Print
May 01, 2024 -

Deel Volkswagen responded

Sonia, gracias por compartir tu experiencia en Deel Volkswagen. Nos alegra saber que disfrutaste de nuestra atención y comodidades mientras esperabas. ¡Esperamos verte pronto!

Helpful
April 29, 2024

Never disappointing. All great. John and his team in service are a well-oiled machine! More

by Mimmo Falanga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abel Torres
Report | Print
Apr 30, 2024 -

Deel Volkswagen responded

Thanks so much, Mimmo. We look forward to your next visit to Deel Volkswagen!

Helpful
April 22, 2024

Love the new ,CLEAN service wait area. Seating was comfortable and well spaced. My wait time flew by and I could observe the service advisors area so it was easy to communicate with advi More

by joydefoor
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Padron, Rey
Report | Print
Apr 23, 2024 -

Deel Volkswagen responded

We're glad to know you enjoyed our new service wait area at Deel Volkswagen! It's great that the comfortable seating and easy communication with our advisors made your experience a positive one. Thanks for sharing this feedback!

Helpful
April 21, 2024

Great Friendly and Professional Service. , Easy to Schedule . Will definitely recommend the service department to all my VW friends...... More

by mike freire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene at Service Department
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Apr 22, 2024 -

Deel Volkswagen responded

Mike, we're glad to know you had a great experience with our service department at Deel Volkswagen. Thanks for recommending us to your VW friends!

Helpful
April 17, 2024

Service was great, my car problems were resolved. Will definitely recommend this dealership to my friends and family. More

by Judy_dorcelus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Report | Print
Apr 18, 2024 -

Deel Volkswagen responded

Judy, we're glad to know your car issues were resolved and you had a great experience at Deel Volkswagen. Thanks for recommending us to your friends and family!

Helpful
April 08, 2024

Good service! Easy to schedule and quickly service. Super professional and good waiting space! I recommend More

by Rubens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Report | Print
Apr 08, 2024 -

Deel Volkswagen responded

Hi Rubens, we're happy to hear that you had a good service experience with our team at Deel Volkswagen! We appreciate your recommendation and see you again! Have a great ride!

Helpful
March 20, 2024

All crew members are, as always, very educated and attentive. Jose was very clear in describing the issues my car had; Also, great delivery time and payment options. This has been my go-to agency sin More

by Jesus M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luicito
Report | Print
Mar 20, 2024 -

Deel Volkswagen responded

Hi Jesus M! We appreciate your continued trust in Deel Volkswagen! It's great to know that Jose and the team consistently provide you with clear communication and convenient service. Here's to many more years of being your go-to agency!

Helpful
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