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Deery of Ames Chrysler Dodge Jeep RAM

Ames, IA

4.7
1,247 Reviews

1700 SE 16th St

Ames, IA

50010

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Showing 1,247 reviews

January 18, 2021

Great buying experience! Derry Brothers of Ames has always worked with me in regards to trade and vehicle pricing. I have to get a new car every 2-3 years for work and this is only place in central Iow More

by stender41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Jan 18, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you very much for the kind review, Stender41! The greatest compliment we can receive is the continued business from our Deery of Ames Family - we are grateful for your loyalty and we appreciate the opportunity to continue to provide you with the car-buying experience you deserve. Congratulations on your newest trade and we look forward to seeing you again soon!

January 14, 2021

This dealership has their things together! The sales staff were knowledgeable and friendly and the whole process was very smooth and organized. They have a great selection of new and used cars. I would More

by Devin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Jan 15, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Devin! We appreciate you taking a few minutes to leave us a review and share your feedback, as well. We work hard here to make sure your experience is fun, smooth, and easy, and that we always have a vehicle that fits your lifestyle! Thank you for your business and welcome to the Deery of Ames Family!

January 11, 2021

They were helpful and informative. I had a test drive set up prior and they had it ready for me. The process was easy start to finish. More

by kinibeany18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Jan 18, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you for the kind review, Kinibeany18! It's great to hear that our team was able to provide you with the information and help you needed to make an educated purchasing decision! We are grateful for the opportunity to earn your business and we look forward to seeing you again down the road! Welcome to the Deery of Ames Family!

January 11, 2021

Marc is amazing, he does a great job! Haven’t heard back Marc is amazing, he does a great job! Haven’t heard back about a scratch on the door and the crack windshield, or another key fob. Kyle Brown wa More

by HENDERSHOTT_PATRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
MARC PINEDA, Kyle Brown
Jan 12, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Patrick, It was good to speak with you yesterday and I appreciate you taking the time to review your experience with me. I am very sorry that we fell short in providing a good experience for you and your fiance. We want all of our customers to feel welcomed, valued and understood. After we talked I met with our sales management team and we discussed how we fell short and also how we were going to conduct business moving forward. We are always looking for ways to improve and you've helped us with that. Thank you. I believe Marc has already reached out to connect with you regarding completing the repair work needed on your car. If there is ever a time I can help with your ownership experience please be sure to contact me. Thank you, Mark Chasey Owner/GM 515-509-2310

January 08, 2021

Chad was fantastic to work with and I look forward to ordering my next truck from him next this coming December. I had been to 4 other dealers and didn't like how I was dealt with. The experience was fan More

by slandgrebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG, BEN PRASKA
Jan 11, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Thank you very much for the kind review, Slandgrebe! It's great to hear that Chad and Ben were able to give you a great experience here and we will have your new truck ready and waiting for you here at Deery of Ames! Feel free to swing by anytime!

January 07, 2021

I received the best customer service from our salesman Chad! From the moment we got to the dealership the the second we left, we felt so welcomed! More

by kayleesanders2992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JASON CANERO, CHAD LICHTENBERG
Jan 08, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new Toyota, Kaylee! We're so pleased to hear that Chad and Jason were able to show you our tradition of service and that they were able to welcome you into our Deery of Ames Family! Thank you for your business and for taking the time to leave us a review, we hope to see you again here soon!

January 01, 2021

Good service from Jim. Everybody are very nice. We went to check some cars and we got it the same day. A really good dealer to get a car. Thanks More

by yoiselvaldes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Meadows
Jan 04, 2021 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new car, Yoiselvaldes! Thank you for taking the time to share your feedback - Jim is a great asset to our team and we appreciate how helpful and knowledgeable he is for our customers. Thank you for your business and we hope to see you again soon! Welcome to the Deery of Ames Family!

December 31, 2020

Another great experience with Deery of Ames! The entire staff from service to sales is always courteous and professional. My salesman Bill Harrison was on point, great asset to the sales team. He is a ve More

by tgeerde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Harrison
Dec 31, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new vehicle, Tgeerde! We 100% agree - Billy is a wonderful part of our team and we appreciate how he makes our customers feel valued and appreciated. We are more grateful for your loyalty than you could imagine, it is the highest compliment to our culture and our tradition of service that we could receive and we do truly appreciate it! Thank you for being a continued member of the Deery of Ames Family and congratulations again!

December 27, 2020

By far less painless than I thought as a first time buyer! Highly recommend working with Chad! He made everything painless and super simple! Thanks Chad! More

by Gavin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHAD LICHTENBERG
Dec 28, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your first vehicle, Gavin! We're so pleased to hear that Chad was able to give you the smooth, simple, enjoyable experience that you deserve from your local Ames dealership! Enjoy your new Chevy and we hope to see you again in the future! Welcome to the Deery of Ames Family!

December 21, 2020

Mike was very helpful and was good to work with. He helped me find a vehicle within my price range and I am very happy with my purchase. More

by PLUTJEN60
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I’m sorry I don’t remember the others names that I worked with., Michael Haese
Dec 23, 2020 -

Deery of Ames Chrysler Dodge Jeep RAM responded

Congratulations on your new car, Plutjen60! We're so pleased to hear that Mike was able to get you a vehicle and a deal that worked for you! We appreciate you taking the time to leave us your feedback and we hope to see you again in the future for any of your other vehicle or vehicle maintenance needs here in Ames! Welcome to the Deery of Ames Family!

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