Deery of Ames Chrysler Dodge Jeep RAM

I am always happy dealing with new purchases from Deery. Everyone is very helpful and makes things smooth. One thing this past purchase is the cleanliness of the vehicle. I had went home to clean the veh Everyone is very helpful and makes things smooth. One thing this past purchase is the cleanliness of the vehicle. I had went home to clean the vehicle to my expectations and pulled carpet edges back and it was full of old food and straight dirt and crumbs. Looks like and ice cream cone was strung from the front drivers side, seats and all the way back to the 3rd row seat. The carpets had dark deep stains as well. Otherwise everything was good! More

I highly recommend our salesman Billy Harrison. He is a no pressure guy with great people skills and very helpful product knowledge. We had a very good buying experience at Deery of Ames. He is a no pressure guy with great people skills and very helpful product knowledge. We had a very good buying experience at Deery of Ames. More

Jim and Billy have a great "downhome" professionalism. My family have purchased several vehicles from Jim and Billy in the past and will continue to do AS LONG AS THEY BOTH STAY AT THE DEALERSHIP My family have purchased several vehicles from Jim and Billy in the past and will continue to do AS LONG AS THEY BOTH STAY AT THE DEALERSHIP More

THE GOOD: Dealership had a good supply of new Jeeps, which is still hard to find post-COVID unfortunately. Did a great job explaining and answering questions regarding trade in. Salesman was very know which is still hard to find post-COVID unfortunately. Did a great job explaining and answering questions regarding trade in. Salesman was very knowledgeable regarding the different models. We did not feel pushed in our decisions or towards one model compared to another which we have felt in other dealerships. THE BAD: Did a poor job with getting return phone calls, had to call back several times. In person, everyone was very friendly but seemed very unorganized in processes which created longer wait time. Had to return to pick up the vehicle because of a recall that was not not complete (understandable) but when we returned, the process of submitting the recall and clearing the recall was not done so, again, created more wait time. More

Deery Ames was so helpful and smooth with my purchase experience. The detailed walkthrough when we picked up the vehicle was so helpful and easy to understand. All my questions were answered, and the veh experience. The detailed walkthrough when we picked up the vehicle was so helpful and easy to understand. All my questions were answered, and the vehicle is even better than expected. More

Luther was very knowledgable and easy to talk with. No pressure and answered all questions quickly and honestly. My whole experience with trading vehicles was pleasant experience. I would definitely No pressure and answered all questions quickly and honestly. My whole experience with trading vehicles was pleasant experience. I would definitely buy from Deery again More

The sales people were great. Courteous and knowledgeable.. they were very helpful and answered queries. Courteous and knowledgeable.. they were very helpful and answered queries. More

Very helpful and professional. Customer service was top notch and we were comfortable while waiting. They picked up where the associate we were working with was no longer there and Customer service was top notch and we were comfortable while waiting. They picked up where the associate we were working with was no longer there and did the best they could to meet us in the middle with what we were originally quoted. More

I really liked how polite everyone was there and there patience with me. Thank you patience with me. Thank you More