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Del Toyota - Service Center

Thorndale, PA

4.4
1,619 Reviews

1,619 Reviews of Del Toyota - Service Center

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March 30, 2019

75000 mile Service The service.was done in a timely and efficient manner. I will always have Toyota do all my service work. It is always easy to make an appointment H More

by Fishguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat
Apr 01, 2019 -

Del Toyota responded

This review was a pleasure to read. The Del Toyota service center works hard to provide every guest with timely and efficient service. Hearing that we are reaching this goal is a huge compliment! We look forward to seeing you for your next scheduled maintenance! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

Apr 01, 2019 -

Del Toyota responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Friendly Kia for your vehicle needs. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Service is great, I have regular oil changes there and they are always done in a timely fashion. Staff is polite and helpful. Willing to answer any question More

by SJENKINS2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember names
Apr 01, 2019 -

Del Toyota responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with timely, polite, and helpful service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Getting my 2008 serviced I took it in for certain items to be repaired and as they replaced those I was called and and told told about a few little things that also needed to More

by Pittsburgh Steelers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Apr 01, 2019 -

Del Toyota responded

Thanks for giving us the opportunity to service your car. I am happy to hear that everything went well for you. I will pass your feedback along to Mike. Drive safely. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Worst ever experience I gave my car for complete diagnosis of the engine as I saw oil leakage all over the engine. After full diagnosis, I was told there are no leaks and t More

by BB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jerald Dyson
May 07, 2019 -

Del Toyota responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 29, 2019

Prompt and excellent service. We had the 30,000 mile checkup and service. The service was excellent and prompt and everyone was very courteous. The price was very fair Our wait t More

by MARY James
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Solomon, Mike Naegele
Apr 01, 2019 -

Del Toyota responded

Thank you for taking the time out of your day to share your wonderful experience with us. We are delighted to hear you were treated with prompt, courteous, and excellent service on your car. We hope you will give us the opportunity to help you again whenever it’s time for your next car. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 27, 2019

they dont honor their own coupon Do not use the delearship they over charge and will not give a refund only credit and I do not live in pa any longer More

by MELISSA04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pat solomon, Mike Naegele
Mar 28, 2019 -

Del Toyota responded

That is not the kind of experience we seek to provide, Melissa. Please contact us when you can so we can address this together. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 27, 2019

Brake replacement and inspection After less than great experiences at several Firestone locations, I decided to bring my car straight to a dealer for a state inspection and had also b More

by Camry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 27, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 23, 2019

Happy customer My only thing is your prices are so high could work on this. The customers that bought cars from you would be happier. Customer service is great. More

by B123BARBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat in service
Mar 24, 2019 -

Del Toyota responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

March 22, 2019

Del Service I have been very happy with the service on all my Toyotas over the past 18 years. Service reps are always friendly and accommodating. Don't take my ca More

by MROSATI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Naegele
Mar 24, 2019 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-620

March 18, 2019

Awesome Dealership Great Dealership, very friendly people. They offer fast service. They have always been upfront & honest about what my vehicles need, which I feel i More

by cat4mt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerald, Tom, Pat, Emily, Susan
Mar 18, 2019 -

Del Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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