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Del Toyota - Service Center

Thorndale, PA

4.4
1,629 Reviews

1,629 Reviews of Del Toyota - Service Center

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December 15, 2021

The folks at Del Toyota are courteous, helpful, and very clear about work needed and anticipated costs. More

by SUSANPICARD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 17, 2021 -

Del Toyota responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 14, 2021

Inaccurate diagnosis of car issue, and inflated pricing to remedy problem. Was told that my car had 0 manufacturer parts for the tpms sensors, but when I got a second opinion elsewhere turned out I had all More

by pjani3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Wagner
Dec 16, 2021 -

Del Toyota responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 14, 2021

Helpful staff courteous service comfortable waiting area and car drives beautifully after service Reasonable prices with clear explanation of services rendered and also what to expect and who to call should More

by MRD610
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 16, 2021 -

Del Toyota responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 09, 2021

Everything was taken care of in a professional and timely manner. I had an inspection and new wiper blades More

by Dridge4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Martin Fusselman, Dave Wagner
Dec 10, 2021 -

Del Toyota responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 04, 2021

We love Toyota in Thorndale. We have bought 5 vehicles from them. The service is wonderful. The latest vehicle was a 2020 Tacoma Truck which we are adding a few new accessories to. More

by Gloria murphy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pollock, Dave Wagner
Dec 07, 2021 -

Del Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 03, 2021

Everything was done to my satisfaction and within the time specified. Did not try to sell unneeded services, More

by RGRINWIS3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 07, 2021 -

Del Toyota responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 02, 2021

Very professional and friendly staff. Fast service with frequent updates throughout the process. Highly recommended! More

by Aldo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 06, 2021 -

Del Toyota responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 02, 2021

Very great work on my car. Feel very confident in their repairs. Persons that check you are very knowledgeable. More

by Outrigr7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 06, 2021 -

Del Toyota responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 02, 2021

You all must work on commission, because you always want to do over $1,000 in repairs even when car is brought in for something minor. Too much if a hard sell for my taste More

by DIODWYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't recall
Dec 06, 2021 -

Del Toyota responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

December 01, 2021

Already wrote this great job weveryone very happy these words mean nothing as I need 15. Ridiculous More

by GTREKIN
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Dec 03, 2021 -

Del Toyota responded

We appreciate you taking the time to leave us this excellent star rating!If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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