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Del Toyota - Service Center

Thorndale, PA

4.4
1,598 Reviews

1,598 Reviews of Del Toyota - Service Center

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November 03, 2021

Wouldn't go anywhere else. Staff is terrific. Have bought my last 4 cars here. More

by RICKRITTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 05, 2021 -

Del Toyota responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

November 02, 2021

I've always had great service at Del Toyota. All employees are very helpful. Thank you! More

by jlong554
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 04, 2021 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us.We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2021

When I brought my Tundra in for a service appointment, everything was explained to me in words that I could understand, especially since I am a widow More

by Daisypen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner
Nov 02, 2021 -

Del Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 30, 2021

This company is greatly customer focused! They take excellent care of my car - they search out coupons to help me pay the bill. Lovely, caring, knowledgeable people to deal with. If I need a new ca More

by Satisfied customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Heinze
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2021 -

Del Toyota responded

We cannot thank you enough for your wonderful review of Del Toyota and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2021

All good fine on time fair prompt fast always efficient good work done here and will definitely tell others More

by FREDSATOZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner, Karen Mancilla
Nov 02, 2021 -

Del Toyota responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 29, 2021

So far I have always had a great experience at Del Toyota. I will be back. More

by THANKSALOT0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Mancilla
Nov 02, 2021 -

Del Toyota responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 27, 2021

Today I stopped at the Thorndale Toyota dealership because I purchased a Toyota Camry about a month ago and I was unable to use my GPS. Joshua Leach greeted me at the door and graciously accompanied More

by s1h6n8h
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Leach
Oct 29, 2021 -

Del Toyota responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that our team made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 26, 2021

Quick accurate service. On time no waiting pleasant service staff with a comfortable waiting space. More

by JOYSJOY
Recommend Dealer
Yes
Employees Worked With
Dave Wagner, Karen Mancilla
Oct 28, 2021 -

Del Toyota responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to be of service to you again in the future. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 25, 2021

My adviser Kevin P. Made my service appointment a pleasant experience. He was very professional and kept me updated on the progress of my car. I will definitely be using Del and Kevin for my next ser More

by carrerma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Pinkerton
Oct 27, 2021 -

Del Toyota responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

October 22, 2021

Everything went very smooth from the time I pull into the garage until I left. The staff was polite and pleasant. More

by MButler205
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Wagner, Karen Mancilla
Oct 26, 2021 -

Del Toyota responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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