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Del Toyota - Service Center

Thorndale, PA

4.4
1,620 Reviews

1,620 Reviews of Del Toyota - Service Center

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July 30, 2021

Super quick and efficient they are very good with customer service. Im always bringing my familys cars here. It’s where we got our scion xb More

by Antoniospotts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Abbattista
Aug 03, 2021 -

Del Toyota responded

Antonio, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 30, 2021

This dealership has great service. The service center is very professional and friendly and so is the service desk. Highly recommend for servicing your vehicle More

by JLOEPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Domenic
Aug 03, 2021 -

Del Toyota responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 29, 2021

All great! I waited for my truck to be serviced and it was completed in less time than I was told. Very efficient and very competent. More

by RSAURMAN91
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adrian Sirbu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Del Toyota responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 23, 2021

Timely service, friendly employees and a quality product makes for a happy customer! Keep up the great work, will continue to use Del Toyota as our auto provider. More

by jwasja0215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Albright
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Del Toyota responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 21, 2021

It's a real nice place to come in for service there's always something there to eat Donuts coffee tea hope to always be a customer there More

by Ronald98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Jeffords
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin C. Fusselman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Olson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Karkoska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Dougherty, Nick Abbattista
Jul 23, 2021 -

Del Toyota responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 20, 2021

A 1.5 hour wait for a State inspection is too long. Business processes, especially between Shop and Service Desk need to be streamlined using automation. Reliance on moving paperwork and handwritten More

by Meh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 22, 2021 -

Del Toyota responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2021

Both mechanics and service writer were very happy and informative and I new ahead of time on the dollar amount they made it a very comfortable experience More

by brucey7752
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Pritchard
Jul 20, 2021 -

Del Toyota responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2021

The service writer was courteous, the shuttle was convenient, being able to get back and forth to work because of the loaner car was very very important to me, and was top-notch More

by RonaldWJames
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ford service writer
Jul 20, 2021 -

Del Toyota responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything our team does for us and our customers. Hope to work with you again soon! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 17, 2021

I can only say that Joshua is first class. He took care I can only say that Joshua is first class. He took care of my issue with ease. He really liked helping me , his attitude was spot on. One nice pers More

by NAGLEHEAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not know fellow at service desk but he was very helpful also., Joshua Leach
Jul 20, 2021 -

Del Toyota responded

Thank you for the feedback! We are happy to hear about your positive experience and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

July 16, 2021

Joshua was amazing! He was so patient explaining everything to me and helping me set everything up. Kyle was my sales person. He was very friendly but has a lot left to learn about the product. More

by PURELYFAIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua Leach, Kyle Quittner
Jul 20, 2021 -

Del Toyota responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Best, Jim Lopez, General Manager, j_lopez@delautogroup.com, 610-383-6200

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