Dellen Chevrolet GMC - Service Center

Great service, found a leaking seal while doing a check. Gabe me a vehicle to drive while serving/fixing mine. Thanks for the good service Gabe me a vehicle to drive while serving/fixing mine. Thanks for the good service More

Great Service The straps that held gas tank rusted. Called for appointment and was scheduled next day. Was given a quote for estimated cost for repair. Several ho The straps that held gas tank rusted. Called for appointment and was scheduled next day. Was given a quote for estimated cost for repair. Several hours later I received a telephone call; my truck was ready. I was informed cost of repair was less then quoted by about $150.00; time took less time than expected. I have always had all my vechiles serviced at Dellen and this is why I keep coming back. Thank you More

They did a good job and the people were very professional any who ask i will send them to dellen thank you for all your help professional any who ask i will send them to dellen thank you for all your help More

Wont be back to this location Brought my car in to get a problem fixed with my car that should have been covered under warranty. I was told that the problem was not going to be cov Brought my car in to get a problem fixed with my car that should have been covered under warranty. I was told that the problem was not going to be covered under my warranty and I asked why. I was given some weird reasoning that just didn't make sense. My S/O called to try and under stand why it wasn't going to be covered and the tech got rude/defensive stating that it wasn't under warranty and that even IF he ran it through warranty that he would just get a kick back that it was declined. When asking to speak to a supervisor/manager we were told we couldn't and that it wasn't covered. So he never even check in the first place to see if I was covered or not. So him we would not be having the repairs done there. He then told us that our door charge needed to be paid before close of business and to them pick the vehicle up after hours because we weren't allowed on the property. I picked my car up a few hours later, drive it to the next closest GM dealership and they called me to let me know the very next morning that my car was fixed and that IT WAS covered under my warranty. I am very disappointed that I will no longer be going to the location that is not only the closest and most convenient but also where I bought this car and have had 4 years of service and repairs done there. All my other immediate family members have bought their vehicles (8 vehicles for our family purchased at this location) here as well and have had their services done their and we will not be returning to this location again after this experience. The one positive to the whole thing is once I got in touch with the manager(Chuck) to this location he was very apologetic to what happened and made sure I got my door charge refunded back to me. More

Dellen takes care of Seniors Dellen called and told me maintenance was due. I said my wife and I cannot drive so scheduling would be difficult. Dellen called back and agreed to Dellen called and told me maintenance was due. I said my wife and I cannot drive so scheduling would be difficult. Dellen called back and agreed to pick up and return my car in two days. At the exact time and day agreed to Dellen picked up my car, drove to shop and completed all maintenance then returned car in about 2 hours. Guess what!! No charge. Who could ask for anything more? Norman Baker More

GMC Sierra recall They did a great job getting the parts needed and getting it back to me in a timely fashion. I'm glad I went with them. They did a great job getting the parts needed and getting it back to me in a timely fashion. I'm glad I went with them. More

Matt in service was great got everything done quickly and at a reasonable price.Very happy what else can I say it was great service Dellens is great at a reasonable price.Very happy what else can I say it was great service Dellens is great More

Resovled a recall issue within an hour. Great job on a recall issue and quick service. All were friendly and it was a great experience. It was very nice to be in and out in an hour. Great job on a recall issue and quick service. All were friendly and it was a great experience. It was very nice to be in and out in an hour. More

Flat tire We called service at 3pm to ask them if they could look at a flat tire. They said bring it right in and we will take a look. Took a big of time due to We called service at 3pm to ask them if they could look at a flat tire. They said bring it right in and we will take a look. Took a big of time due to customers that were ahead of me. Service rep said he would check on the tire insurance and sure enough he found us and said he could repair the tire at no cost to us. Seemless and worry free. Thanks More

Came in for service that a different dealer in Anderson told me was necessary but your service team was honest and told me it wasn't needed. I liked the honesty. I was planning to trade up in the spring wi told me was necessary but your service team was honest and told me it wasn't needed. I liked the honesty. I was planning to trade up in the spring with a different dealer in Plinfield but decided to do in now instead due to the great service.. Matt Foster is an exceptional salesman. I will send him a lot of business. More