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Gettel Toyota Ocala
Ocala, FL
3,305 Reviews
At Gettel Toyota Ocala, it's the people that make the difference. We are people who care about people. You'll never get the feeling it's "just business" here; a sense of family and long-term relationships always comes through. You'll notice the difference the moment you walk through our doors. We treat customers like honored guests in our home. This means a friendly associate opening the door for you and greeting you by name. Building relationships, not just selling quality cars, trucks, and SUVs, is our first priority. That's the Gettel Toyota Ocala culture.
Relationship First
Building relationships is our first priority. Our desire is that our customers become customers for life. Generations and generations of customers have bought their vehicles from Gettel. Gettel Toyota Ocala has one of the highest customer retention and satisfaction ratings in the Southeast.
It's all about how we treat others and each other. Our goal is to provide our customers with the absolute best buying experience and outstanding service in the industry.
Quality Service
Gettel Toyota Ocala provides continuous training for our staff and offers an environment that's an exciting, comfortable workplace for our entire team. We have many employees who have been at this dealership for over 20 years. We always try to thank every customer for doing business with us, and we always try to thank our employees for doing a good job. Both are equally important.
Our top-notch service is what keeps customers coming back. Our four-lane service drive with valets and climate-controlled service area features the very latest vehicle diagnostic equipment from Toyota-certified factory-trained technicians.
The Best Selection
It’s no secret that Toyota makes some of America’s best and favorite cars. Gettel Toyota Ocala is one of the largest and best Toyota dealerships in the state of Florida, with over 24 acres of new Toyotas and used vehicles to choose from. The dealership has been named "Best New Car Dealer" in Ocala 5 years in a row (2017-2021).
Whether you’re looking for a sensible sedan like the Camry or Corolla, a versatile SUV like the RAV4, or a rugged truck like the Tacoma, we have a variety of trims and options you wouldn’t believe.
Not quite ready to buy new? Our vast selection of used and Toyota Certified Used cars have something for everyone. Start your shopping online with our online shopping tools, specials, and online financing application. We want to make car shopping a fun and unique experience for each and every customer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 3,305 reviews
August 15, 2025
Gettel is a definite NO in my future for my Toyota car purchased from DeLuca 2 years ago. I took my car at 9am on a Tuesday for some minor things before leaving on a vacation, plus AC troubles in the back purchased from DeLuca 2 years ago. I took my car at 9am on a Tuesday for some minor things before leaving on a vacation, plus AC troubles in the back vents. Figured I'd be done and out in a few hours (I waited as no one was able to take me). Seems like I really got the runaround. First, at 11:30, supposedly "should be done in 2 hours", three hours later "needs another 15-20 minutes", I HAD to leave as had someplace I had to get to (they did get me an Uber to get home). They called that night and said it should be done Wednesday; "waiting on part". Wednesday they called and said it wasn't done, they were waiting on a part but should be ready around noon Friday. I called Friday afternoon to be sure it was ready to pick up. Again waiting on a part and now "not ready until Saturday. The service guy would call me later to explain". Now it's 5pm. No communication. I'm furious (which is unusual for me). Never again Gettel. More
by Lm
Employees Worked With
Mechanics? Service?
July 17, 2025
I want to say that my recent experience was exceptional. I had an issue that went unresolved last September when it was still DeLuca Toyota. I specifically want to thank Emily, Cristina and Nathan for their I had an issue that went unresolved last September when it was still DeLuca Toyota. I specifically want to thank Emily, Cristina and Nathan for their exceptional attention and responsiveness in getting the issue addressed and resolved. More
by glees
Employees Worked With
Emily, Cristina, Nathan
July 13, 2025
My service writer, Cassie Ingraham was very knowledgeable and friendly. She kept me informed of the progress on my vehicle. Cassie is definitely a valuable asset to Gettel Toyota Dealership. She had a pos and friendly. She kept me informed of the progress on my vehicle. Cassie is definitely a valuable asset to Gettel Toyota Dealership. She had a positive attitude and was eager to make my wait comfortable. It is employees like Miss Ingraham that bring repeat customers to Gettel. Stephen Meiklejohn More
by meiklejohnst
Employees Worked With
Cassie Ingraham
June 10, 2025
They seemed fine, too bad they only did part of the work. The "free" car wash wasn't done. Part of the recalled battery bracket (a long metal rod) was still laying inside the engine compartment, ready to ro The "free" car wash wasn't done. Part of the recalled battery bracket (a long metal rod) was still laying inside the engine compartment, ready to roll around and break something. Sad... Conclusion: look closely before you drive away, because they won't. More
by Samkatze
Employees Worked With
Service area
May 22, 2025
Arianna is always awesome and has been handling my vehicles for the better part of 13 years off and on now. vehicles for the better part of 13 years off and on now. More
by aphelps
Employees Worked With
May 04, 2025
Greatest experience i ever had at a dealership! I will recommend EVERYONE to come and purchase here!! Jeavaun and his team were amazing and easy to work with! To have nothing negative to say amazes I will recommend EVERYONE to come and purchase here!! Jeavaun and his team were amazing and easy to work with! To have nothing negative to say amazes me! I have zero complaints!!! If you’re in need of a vehicle new or used GETTLE TOYOTA OCALA is the place to go!! Best dealership by a long shot More
by michaelrosario97
May 04, 2025
Brenan was outstanding. He followed through when the Highlander we were interested had arrived at the dealership. He followed through when the Highlander we were interested had arrived at the dealership. More
by Doug
Employees Worked With
April 23, 2025
I was really pleased with the purchase of my new crossover, salesman Mike worked hard to make the whole process go fast and easy. crossover, salesman Mike worked hard to make the whole process go fast and easy. More
by Dnatjarnancy
Employees Worked With
