Dennis Dillon RV
Boise, ID
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79 Reviews of Dennis Dillon RV
We put down a $3,000 deposit on a new Nexus motorhome after being assured it would be thoroughly inspected and ready to drive home, especially since we were traveling a long distance. When we arrived, after being assured it would be thoroughly inspected and ready to drive home, especially since we were traveling a long distance. When we arrived, we discovered multiple problems, including a bad converter, defective batteries and electrical issues, a broken radio touchscreen, peeling paint around the bumper, and front tires that pulled hard and were severely choppy, making the motorhome unsafe to drive. Some repairs would take a week or longer. The motorhome was clearly not ready as promised, so we rejected it. We paid our own travel expenses both ways, and now Dennis Dillon RV is keeping our $3,000 deposit. We have tried to resolve this matter, but Quinton, the sales manager, has not returned our calls regarding the refund. We are extremely disappointed with this experience. We traveled a long distance in good faith, expecting a new motorhome that was inspected and ready for delivery. Instead, we encountered numerous problems and are now fighting to get our deposit back. More
I had a very disappointing experience with salesman Scott Braun at Dennis Dillon RV. I was prepared to put a deposit on a $192,000 RV, but when I asked a question about the potential loss if I traded it in w Braun at Dennis Dillon RV. I was prepared to put a deposit on a $192,000 RV, but when I asked a question about the potential loss if I traded it in within the first year, Scott became defensive and made up a number. I asked for the JD Power book value, and told me, “I’m not playing this game with you; I’ve already done a lot of work for you.” I was never rude or aggressive with this man, so I was shocked by the condescending hostility (had I been rude to him, I would understand). His response made me reconsider buying from him, and ultimately I bought elsewhere. Scott’s hostile attitude cost the dealership a sale. Based on my experience, I would not recommend dealing with Scott Braun. More
Not happy with our sales associate. He kept promising options and pricing he couldn’t deliver. I was flat out lied to at least 2 times. It really felt like a used car establishment. T He kept promising options and pricing he couldn’t deliver. I was flat out lied to at least 2 times. It really felt like a used car establishment. Take my advice!! Stay away More
We purchased a 3-yr old travel trailer from Dennis Dillon RV. We noted on the original delivery ticket that the roof had black spots all over it and DDRV said they would have it cleaned. They promised that RV. We noted on the original delivery ticket that the roof had black spots all over it and DDRV said they would have it cleaned. They promised that the RV had been inspected "inside and out from top to bottom". We were told later that the cleaner could not get the spots off. The Outdoors RV needed a new roof! DDRV KNEW THE SPOTS WERE NOT DIRT. They had it inspected when they took it in trade, they saw the condition when they installed our solar panels, and they had a cleaner on top of the trailer! This is a consumer protection violation because they knew and did not disclose the issue. Now they won't even call us back. Shameful and Deceitful. Buyers Beware! More
We had an exceptional experience with Dennis Dillon from start to finish. It began with Kirk, our first salesman, who reached out with an incredible offer on a new 2024 Travato GL Van. He was quickly follow start to finish. It began with Kirk, our first salesman, who reached out with an incredible offer on a new 2024 Travato GL Van. He was quickly followed up by David, another knowledgeable salesman—and a van owner himself—who shared invaluable insights that helped us feel confident in our decision. Our financing process was just as smooth, thanks to Isaac Jacobs. A veteran and consummate professional, Isaac was transparent, helpful, and a pleasure to work with throughout the entire process. The parts and service team also went above and beyond. Bruce, Jason, and their resourceful “MacGyver” technician helped us get a ladder and spare tire installed, ensuring the van was fully prepped and ready for pickup. Theresa, stepping in for David, made sure we had everything we needed—including the keys to our new ride. From sales to service, every team member played a role in making this a truly positive experience. We couldn’t be happier with our purchase and highly recommend Dennis Dillon to anyone in the market. The entire staff deserves recognition for a job well done. LTCs Hill More
I called DDRV to schedule an appt to repair a damaged axel on my Outdoors RV. I talked to the service department (Jason) who was extremely rude and dismissive. In my attempts to understand the timeline o axel on my Outdoors RV. I talked to the service department (Jason) who was extremely rude and dismissive. In my attempts to understand the timeline on the repairs Jason refused to answer my specific questions, continually talked over me and finally hung up the phone in mid conversation. I can't believe they employ persons in a customer facing role with his distasteful temperament and rude disposition. This company is the reason the RV industry has such a bad reputation. More
I had a positive experience with dealing with Dillon RV I bought a camper at a great price the salesman was David Montano he worked great with me and was a big help in getting things done I will definitely c bought a camper at a great price the salesman was David Montano he worked great with me and was a big help in getting things done I will definitely consider doing business with them again More
Weak dealer and staff. My MinnieWinnie is full of water (roof, slide, window, plumbing all leak). Bought new 7 mo ago. Don't visit the "Dillon Bad Dealer Crew" dealerships. My MinnieWinnie is full of water (roof, slide, window, plumbing all leak). Bought new 7 mo ago. Don't visit the "Dillon Bad Dealer Crew" dealerships. Bad reviews all over the net. Their Customer Service Mgr requested I call him. He hasn't worked there in 3 years and the phone numbers disconnected. A 3 yr old copy paste! How many people wrote bad reviews and got this same customer service manager that now works at Subway More

