Dennis Dillon RV

We purchased a 2023 Micro Minnie FLX from DDRV in Boise, ID in April 2023. From our experience with Robert, our sales professional, to our financing officer Jerry. We had what we would sum up as outstandi ID in April 2023. From our experience with Robert, our sales professional, to our financing officer Jerry. We had what we would sum up as outstanding customer service. We have purchased a number of RV’s and certainly feel like this was our best experience. To continue the same quality and professional experience we returned to have warranty items addressed and Jerry our original finance person really showed up for us and made us feel like we were valued and an important customer even after the sale. Mike is our service advocate and through the entire process of review, communication with manufacturers, to the final repairs his communication with us was extremely responsive and we truly felt he was our repair and service advocate. We picked up our repaired trailer today and although we keep thinking the “other foot will drop” and we’d be let down, amazingly we have not! I would highly recommend anyone at DDRV. Although we didn’t get to meet the repair team fixing our trailer they too did quality work, thank you for the outstanding sales and service. We sincerely appreciate everything. We will be doing all our repair & services with DDRV in Boise. More

No pushy salespeople to deal with, prompt service , told us what we needed to know, good training, no complaints. I think we will be taken care of after the sale. us what we needed to know, good training, no complaints. I think we will be taken care of after the sale. More

Darrin did a fantastic job servicing my snowmobile! I appreciate his attention to detail and quick turn around time. appreciate his attention to detail and quick turn around time. More

Great experience. These folks know how to do their business! This was a new RV sale accomplished without ever seeing the RV until delivery da. Steven kept us informed along the way and answered all business! This was a new RV sale accomplished without ever seeing the RV until delivery da. Steven kept us informed along the way and answered all the questions we posed. Mike was great on post-delivery items that needed attention. If I was going to highlight anything negative, it would be the limited amount of RV "stuff" one can purchase at the dealership, and the "stuff" they did have was rather over-priced. More

Great experience! Jim helped me through the entire process of purchase finance and walk through. process of purchase finance and walk through. More

Cole was a great Salesman. New to the business and did a phenomenal job taking care of me through the process. phenomenal job taking care of me through the process. More

Mike Pope provided the best customer service possible. He kept us informed and made sure we were regularly updated on the process. He is the best communicator we have ever had which put us at ease knowing th kept us informed and made sure we were regularly updated on the process. He is the best communicator we have ever had which put us at ease knowing that Mike takes care of business and knows the RV Industry well. More

Service representative Mike Pope made the process of getting our refrigerator fixed SIMPLE. First call had appointment within 2 days and options for drop off that worked around our schedule. We had pur getting our refrigerator fixed SIMPLE. First call had appointment within 2 days and options for drop off that worked around our schedule. We had purchased an extended warranty and Mike took care of all those details. Mike also kept in contact with part delivery and costs. I appreciated the fact that there were no surprises when I picked up our trailer. That is the 2nd time I have required service from Dennis Dillon and the outcome was positive. Who knew....Thanks More

First RV and experience was very positive. I bought from out of state over internet and email which worked flawlessly. They were flexible on purchase day and schedule. Walkthrough was thorough and technicia out of state over internet and email which worked flawlessly. They were flexible on purchase day and schedule. Walkthrough was thorough and technician did not mind multiple questions. Took video of some of his instructions. Since it is a very large dealership there was multiple people involved for different support areas but communication was very good. Good first time RV owner tips. No bait and switch on options; Winnebago Micro Minnie 2108TB came as advertised. More

The service department is a joke. No one answers the phone and leaving a message is a waste of time. If you even get called back, it will be days later. Service techs do not keep you updated on the stat phone and leaving a message is a waste of time. If you even get called back, it will be days later. Service techs do not keep you updated on the status of your repair but rather call you when they feel like it and have something to report (not to return your phone call). If they have to order a part (happens a lot), you can kiss your rig goodbye for weeks or months. When you bug a new rig, the walk-through is quick and if you don't think to ask every possible question at that time, you will never get an answer later. Most trailer/RV user manuals are pathetic and these guys don't know anything when you call. They will eventually get the job done but you wait forever with no updates. It is so frustrating! More