Group 1 Chrysler Dodge Jeep Ram Denton

They had my car for almost 3 weeks. Told me the repairs were complete and ready for pickup. Picked the car up and drove home. Next day car won’t start. The same issue for taking it to t Told me the repairs were complete and ready for pickup. Picked the car up and drove home. Next day car won’t start. The same issue for taking it to them to start with. More

Scheduled an appt to have recall work performed on my truck and when I brought it up there a week later they told me they still had to order the part but should have it the next day and would call me to truck and when I brought it up there a week later they told me they still had to order the part but should have it the next day and would call me to reschedule. 1.5 weeks later when I called the service advisor back to inquire about the status he blamed the parts department saying "he told them to call me and let me know the part had arrived" which makes no sense bc he is still the one who had to reschedule a time for the install. More

Fast and affordable always helps. Love the in and out service. Will definitely be using again. Love the in and out service. Will definitely be using again. More

Was a very pleasant experience. Jacobi was very nice and great to work with, amazing at his job!! Jacobi was very nice and great to work with, amazing at his job!! More

Love the new service department, communication has gotten way better. I am very pleased with the level of service I received way better. I am very pleased with the level of service I received More

Awful. Only reason I gave 1 star is because “no stars” isn’t an option. I have a 2022 Wagoneer with all sorts of electrical issues. Power lift gate wasn’ Only reason I gave 1 star is because “no stars” isn’t an option. I have a 2022 Wagoneer with all sorts of electrical issues. Power lift gate wasn’t working, system resets frequently and defaults to Italian, seat heater on the drivers side works intermittently. My vehicle was involved in a collision at the service where a box truck hit the back of my wagoneer (damaged the lift gate). They’ve never fixed the lift gate and I’ve complained about it several times. Finally took it back in earlier this month and I’m “out of warranty” on the all above issues and I’m at least going to be charged a diagnostic fee. Fine, but I’m not paying a dime for the lift gate! Service tech calls me and “forgot” I had an extended warranty that will cover the seat heater and the lift gate. Great! Then calls back as I’m going to pick up the vehicle and the battery in my Wagoneer mysteriously has died since it’s been in the shop and they recommend a new battery. My total cost out of pocket for the new battery and diagnostic fee was just over $700 which was almost the same cost as the quoted repair of the lift gate!!! My battery worked perfectly fine before I took it in by the way. Freaking shady. Not only will I NEVER take my vehicle here again for service, I WILL NEVER BUY A VEHICLE FROM THIS SHADY PLACE EVER AGAIN. SHADY SHADY SHADY More

Service advisor is very fast and efficient. They got my car in and out for an oil change in less than an hour. They got my car in and out for an oil change in less than an hour. More

Price gouged. Aggressive up sell on more services not needed. Auxiliary battery hasn’t been used because auto restart is too hard on batteries and starter. I’ll ne Aggressive up sell on more services not needed. Auxiliary battery hasn’t been used because auto restart is too hard on batteries and starter. I’ll never return to this dealership. More

Kylee was awesome and very attentive to the issues with our vehicle. She kept in contact letting us know what was going on. Shout out to the Tech that provided proof in photos on replacement parts. We’ll d our vehicle. She kept in contact letting us know what was going on. Shout out to the Tech that provided proof in photos on replacement parts. We’ll definitely be returning our vehicle here More