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Denton Mazda - Service Center

Denton, TX

4.7
513 Reviews

513 Reviews of Denton Mazda - Service Center

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May 11, 2025

I have received extremely good care & attention at this dealership. From the time that I purchased the car & felt respected by the salesman to today when I took the car in for its first oil change, they m More

by lwhitten2717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy and Junior
May 08, 2025

I got an oil change today. I had an appointment and I was in and out in about an hour. My car was cleaned and washed. Good service with a smile. More

by Terry Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tareq Wahed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier and Patsy
May 10, 2025 -

Denton Mazda responded

Hi Terry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 08, 2025

The waiting area is very clean, comfortable, & accommodating. The staff are welcoming friendly and supportive. More

by karenjoy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025 -

Denton Mazda responded

Hi, we are so happy to read such a great review about Denton Mazda! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2025

When I picked ip the Madza on April 22, 2025. The Battery was dead, the service Guy that I went to get, only jumped the battery, he said that it was sitting in the Sun for a couple of days. He as More

by chris.a.kilgore
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Patsy Ingalls
May 06, 2025 -

Denton Mazda responded

Thank you for reaching out regarding this incident. Can you please contact me so I can learn more about your experience? I cannot find your name in our database with the name provided here; I would appreciate hearing from you using the email provided. (kerakat@group1auto.com). I’m sorry for the inconvenience you faced regarding this situation. To assist you further, could you kindly reach out to me? It seems I couldn’t locate your name in our database with the name provided in your review, so I would greatly appreciate it if you could get in touch with me at (kerakat@group1auto.com). Your cooperation will help us resolve this issue. Kal Erakat General Manager Denton Mazda

April 25, 2025

I primarily use this dealership as my service provider after purchasing 3 vehicles from them. Always great service, friendly service providers, fair assessment of my vehicle and competitive repair pricing More

by Cx5driver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Denton Mazda responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Denton Mazda! If you have any further questions, please give us a call. We're always happy to help!

April 24, 2025

Excellent service, got my car fixed up and running like new, all around good experience More

by naadame96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Apr 27, 2025 -

Denton Mazda responded

Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 18, 2025

Everyone I spoke with was friendly. Xavier was awesome in answering all my questions. I have a nice pretty washed car More

by bgailmcdonald
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeanine, Xavier, another desk person (name not known)
Apr 21, 2025 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to Xavier here at Denton Mazda! Thank you, and have a fantastic day!

April 15, 2025

The Denton Service Manager John was very attentive to my confusion regarding the charge for my first service maintenance appointment. When purchasing my car in Irving, I was told that my car could be servi More

by caprdh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Service Manager
Apr 18, 2025 -

Denton Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

Denton Mazda is the best dealership I have ever visited and this included the Mercedes dealership. They are always nice and treat you like family. More

by justinevans
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garold
Apr 11, 2025 -

Denton Mazda responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 01, 2025

Service advisor was good and kept me updated on the status of my vehicle while it was at their shop. More

by Lance Wood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Odom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garold
Apr 05, 2025 -

Denton Mazda responded

Hi Lance, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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