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Denton Mazda - Service Center

Denton, TX

4.7
520 Reviews

520 Reviews of Denton Mazda - Service Center

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February 04, 2024

Spencer did a good job on my Mazda CX-9 repair. He did a wheel alignment, replaced all 4 tires, battery, etc. Now the car runs much better than before. More

by Vishc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Feb 08, 2024 -

Denton Mazda responded

It's great to hear that Spencer did a good job on your Mazda CX-9 repair, including a wheel alignment, tire replacement, and battery replacement. It's wonderful that your car now runs much better. Safe travels, and thank you for choosing our dealership for your car repairs!

February 02, 2024

Great service, informative and communicative throughout the process of having my car serviced. Would recommend. More

by skyeoneill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Feb 04, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 31, 2024

Always willing to help. Always very professional. Will continue to use this dealership for service. More

by v.keeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Rector
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 30, 2024

Spencer was super helpful. He helped me get checked in on time. Got me set up to get picked up from my home once maintainence was dine More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer
Jan 31, 2024 -

Denton Mazda responded

It's fantastic to hear that you had a great experience and that Spencer provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 25, 2024

Always quick service. Friendly people. Mike is super helpful as is the service manager. Easy to set appointment online or over the phone. More

by grobinson0827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny (Mike) Wilkins
Jan 26, 2024 -

Denton Mazda responded

We're delighted to hear that you consistently experience quick service with friendly and helpful people. It's great that Mike and the service manager have been super helpful. We're also glad that setting appointments is easy for you, whether online or over the phone. Thank you for choosing us, and we appreciate your positive remarks!

January 23, 2024

Service goes above and beyond for their customers. Jr is outstanding! He even taught me how to use some features on radio I didn’t remember how to do! More

by Sammieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jr
Jan 23, 2024 -

Denton Mazda responded

Sammieb, Thank you for the wonderful compliments regarding our Service Advisor Junior! I am so happy to hear that you enjoyed working with him and please let us know if we can be of any further assistance. I do hope you have a wonderful day and take care until next time. Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 20, 2024

Service department handled my insurance claim very poorly. Dragged out a 2 hour repair into two weeks. Do not come here if you need anything done with insurance involved. More

by calebaokeefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Colin Finnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2024 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

January 19, 2024

Great service. I’ve been here twice. I will be back again for my next service. More

by Nitin.rddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (junior)
Jan 19, 2024 -

Denton Mazda responded

Nitin.rddy, Thank you for the wonderful compliment and 5-stars! I am so happy to hear that you enjoyed working with our Service Advisor Junior and I will be sure to pass along the compliment. We look forward to assisting you again, but until then, do take care and stay warm! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

January 17, 2024

Dealership always provides great service and never try’s to up charge me upon my visits. More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (junior)
Jan 17, 2024 -

Denton Mazda responded

Morgan, Thank you for the wonderful 5- star review! Our goal is to always to provide an honest, friendly experience for our customers. We look forward to seeing you again, until then stay warm and have a great 2024! Lessa Popham Customer Relations 940-343-6971 lpopham@dentonmazda.com

Jan 18, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 10, 2024

Prompt service write up. Kept informed as work was being performed. Great team. I would suggest them to any Mazda owner. More

by ggagas.2792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No people listed that I spoke with today.
Jan 11, 2024 -

Denton Mazda responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

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