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Denton Mazda - Service Center

Denton, TX

4.7
520 Reviews
Call Service Center (940) 489-7100

520 Reviews of Denton Mazda - Service Center

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October 25, 2023

Staff are friendly, quick service times, and love the service review video supplied during service. More

by jagster82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Wilkins
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Oct 31, 2023 -

Denton Mazda responded

It's wonderful to hear that the staff is friendly, and you appreciate the quick service times. Additionally, the service review video is a great way to keep customers informed about the condition of their vehicle. Your feedback is valuable.

October 25, 2023

The service is generally quick. They don't try to oversell me on things I don't need. I love that my car is always clean when it's returned to me. More

by kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Nov 02, 2023 -

Denton Mazda responded

It's great to hear that the service at Denton Mazda is generally quick and that they don't try to oversell you on things you don't need. The fact that your car is returned to you clean is a nice touch and adds to the overall positive service experience. Your positive feedback is much appreciated!

October 21, 2023

They were very helpful and got my problem fixed! I appreciate Mike’s help! Will definitely return when I need service! More

by Patti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 24, 2023 -

Denton Mazda responded

We are glad to hear that the team was very helpful in getting your problem fixed and that you appreciate Mike's assistance. Knowing you had a positive experience makes it more likely for you to return when you need service in the future. We appreciate your business. We look forward to assisting you in the future.

October 20, 2023

Always quick and easy service with Denton Mazda! Mike made my oil change quick and painless. More

by skots
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Oct 24, 2023 -

Denton Mazda responded

It's wonderful to hear that you consistently receive quick and easy service at Denton Mazda, and it's great that Mike made your oil change a quick and painless experience. Efficient and painless maintenance is always a plus. We appreciate your business. We look forward to assisting you in the future.

October 15, 2023

Denton Mazda - Honest sales folks, conveniently located, top notch service and best prices if looking for a new vehicle! More

by tonjapellerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Oct 17, 2023 -

Denton Mazda responded

Thank you for your positive feedback! It's fantastic to hear that Denton Mazda offers honest sales, top-notch service, and competitive prices for new vehicles. Your satisfaction and trust are important to us, and we're here to assist you with any further needs or questions you may have. If you're ever in the market for a new vehicle, we look forward to serving you again!

October 12, 2023

My service experience was great! I love this dealership! They are so nice and helpful! More

by specklindsay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny
Report | Print
Oct 12, 2023 -

Denton Mazda responded

specklindsay, Thank you for the wonderful compliment! We appreciate you choosing Denton Mazda for your Service needs and we hope to see you again! Take care until next time! Lessa Popham Customer Relations lpopham@dentonmazda.com

October 09, 2023

The staff in the service department is super helpful and kept me updated while I waited. Junior especially went above and beyond to help elevate the experience. More

by kimholung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
Report | Print
Oct 10, 2023 -

Denton Mazda responded

kimholung, Thank you for your kind words regarding your Service advisor Junior! I will be sure to pass along the wonderful compliment and we thank you for your business! Please take care until next time! Lessa Popham Customer Relations lpopham@dentonmazda.com

October 03, 2023

Didn't provide quote before doing a simple hitch install I provided in 2023 CX-5. Should have been easily completed under an hour. Was charged 2.5 hours after the unauthorized work was done. Told that's th More

by adam.zayas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aureliano Gonzalez
Report | Print
Oct 03, 2023 -

Denton Mazda responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Denton Mazda responded

Thank you for your feedback about the unauthorized work and excessive charges for a hitch installation because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Jay Odom General Manager jodom@dentonmazda.com

October 03, 2023

Service was thorough and informative. I really liked that I was sent a video detailing the specifics of my multi point inspection and the recommendations. More

by rooks.william
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano (Junior)
Report | Print
Oct 05, 2023 -

Denton Mazda responded

Thank you for the kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

September 30, 2023

Quick, In and Out Service! Always a good experience at Denton Mazda! Thanks for effort! More

by bmcmeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aureliano
Report | Print
Oct 03, 2023 -

Denton Mazda responded

We appreciate your Five Stars and we are pleased to know we met your expectations! Thank you and we look forward to the pleasure of your business again!

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