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Denton Mazda - Service Center

Denton, TX

4.6
539 Reviews

539 Reviews of Denton Mazda - Service Center

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June 23, 2025

Best Mazda dealership I have ever been to. Xavier the service tech is always 10/10, I always hear Kassi at service working hard and doing right by customers. Mauricio, the salesman who helped More

by armanterrell7947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauricio Puig
Jun 25, 2025 -

Denton Mazda responded

Hi, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Denton Mazda

June 22, 2025

Service department has poor communication. Had a 2:30 appt on Friday. Told I would receive call by end of day for completion time. No phone call. I call sat morning. They had not even loo More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service: Xavier
Jun 25, 2025 -

Denton Mazda responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at so we can work toward a resolution.   Kal Erakat General Manager 940-489-7080 kerakat@Group1Auto.com

June 21, 2025

My first visit to have my car serviced here and I was very pleased. Patsy and Javiar (Jose) kept me well-informed, gave me a quote on replacement of the water sensor and a shock absorber, and completed t More

by drjpcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy, Javiar (Jose) and John in Service
Jun 23, 2025 -

Denton Mazda responded

Hi, we're happy you found our staff to be so supportive during your experience here at Denton Mazda. If you have any further questions, please don't hesitate to reach out!

June 16, 2025

My visit went well and loved meeting Pasty she was very helpful and very knowledgeable concerning my Mazda. More

by Justforgamma2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasty
Jun 17, 2025 -

Denton Mazda responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Pasty here at Denton Mazda! If you have any further questions, please give us a call. We're always happy to help!

June 15, 2025

Very professional and clean. The service was exceptional. Patsy Ingalls wen out of her way for more than 20 minutes to help me figure out my ne car. She persisted until I had it More

by debrawhitaker87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls
Jun 17, 2025 -

Denton Mazda responded

Hi, we're happy to hear you had such a positive experience with Patsy and team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 08, 2025

I always prefer to come to Denton for their deals and service. Smooth check in and check out process and cleaner premises for kids too More

by ArunSatz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pasty
Jun 11, 2025 -

Denton Mazda responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 05, 2025

I took my phone to the dealer to get some work on it. Asked them to check both mirrors because there weren’t working the said the divers side mirror was broken but the other is fine. Got it home and the More

by cschnick19
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Garold
Jun 06, 2025 -

Denton Mazda responded

Thank you for your feedback about this, because this should not have happened, and we apologize for any inconvenience you faced. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything we can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. sincerely Kal Erakat Denton Mazda General Manager Kerakat@group1auto.com

June 02, 2025

Patsy was AWSOME! Although Car shakes worst than when I brought it in . 🤨 SAD and scary! More

by Joy, joy, happy happy!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy
June 02, 2025

Great service, not overpriced, comfortable waiting area, with complementary snacks and beverages, and they cleaned the car! :) More

by parasol_rebirth.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier
Jun 05, 2025 -

Denton Mazda responded

Hello, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 30, 2025

Great Service / Great Location / Great Dealership / Honest Pricing/ We will definitely be bringing our car back for service. I think this should be your next stop when you need service! More

by Santa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patsy Ingalls
May 31, 2025 -

Denton Mazda responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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