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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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July 24, 2022

They Over charge the customer. Their is too much of a different between the estimate they text you and what is charged to the customer. Someone is pocketing extra money. More

by kate77hewlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2022

We have always had a great experience with Destination Kia, from buying the car, to service, to recalls and warranty work. More

by Kimbopsycho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 23, 2022

Staff is friendly. Greeted right away with service tech. Dealership is always clean. I was walked to my car after service was done. More

by Lisa.green29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Very good experience. Easy and stress free. Overview of service visit from rep was through and concise. Comfortable waiting area. Vehicle ready at promised time. Was walk More

by JESNMORIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 23, 2022

Excellent, fast service. No complaints and I appreciate the waiting area, WiFi, and beverages. Thank you! More

by jenmyers12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 23, 2022

Very good experience Service was very helpful and made the process very easy Thank you More

by KEVIN_DEGUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marshall
July 22, 2022

Excellent customer service from Marshall. Kept me in the loop the entire time throughout service More

by rwnewman10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 22, 2022

Everything went ok except when I got home I checked my oil as I always do and noticed they did not fill my windshield tank as it said on the bill I gallon added More

by tugboat131
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 22, 2022

My service agent Bri was amazing and super nice. She made my oil change easy and fast. My car was finished in less than an hour which was awesome. The words that come to mind when I think of destina More

by sydney_fitzpatrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bri , Rich Petri
July 21, 2022

Employee was polite and kind. Got the service done quicker than expected. No complaints! Happy with my experience. More

by arnelamahmutovic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
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