Back

Destination Kia - Service Center

Albany, NY

4.4
2,730 Reviews

2,730 Reviews of Destination Kia - Service Center

Sort by
August 24, 2020

Jeremy did a great job! He did all what he can do to make us happy , thank you very much for all your help guys More

by ztarik2006
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 24, 2020 -

Destination Kia responded

Thank you for the kind review! It was a pleasure to work with you and we wish you all the best. Take care!

August 24, 2020

Everyone treated me very professionally...the waiting area is always kept up and comfortable. The work done on the car was completed in a timely manner More

by SHEMP81053
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 24, 2020

I have been a Kia car for many years & the service Dept.. is excellent I have no trouble getting an appointment when I want it & time of day. More

by JPOMAKOY2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandra Sawicz
Aug 24, 2020 -

Destination Kia responded

Thank you for the kind review and continued loyalty! It's always a pleasure - we wish you all the best!

August 24, 2020

The absolutely worst service department I ever dealt with. Totally undependable, unhelpful, dishonest and rude. I will never do business there again and will make sure my extented family learns of my K More

by 23parcircle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 28, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service visit. We are disappointed to hear about your time here at Destination Kia and we apologize for falling short. We ask you to please reach out to our Service and Parts Director, Tom Mulvaney at 518-482-0500 xx2202 or via email at tmulvaney@destinationkia.com to discuss your visit in further detail. Thank you.

August 23, 2020

I came in for an oil change and tire rotation on a leased vehicle that I pay lease insurance for (lease is up in about 6 months), and ended up paying $172 for an alignment. Much too much. What am I paying More

by toller63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 22, 2020

Great fast service! They answered all of my questions and were polite and friendly. My car is now fixed and running much better. Thank you! More

by MAXWELL96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review about your recent service experience! It was a pleasure to work with you and we wish you all the best. Take care!

August 21, 2020

Courteous, knowledgeable about the vehicle and made my experience comfortable and easy. I am happy to be in the KIA family and will continue to do business with them. More

by CHERYLBOUCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carrington, Rich Petri
Aug 24, 2020 -

Destination Kia responded

Thank you for taking the time to leave us a review! It was a pleasure to work with you and we wish you all the best. Please reach out to our team if we can be of further assistance. Take care!

August 21, 2020

Good friendly service and the job was done right. No hassle. I always feel good having work done there I know the car is done right and I feel safe driving it More

by BOB3574223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
Aug 24, 2020 -

Destination Kia responded

Bob, thank you for the kind words! We strive to make things hassle-free for our customers!

August 21, 2020

From start to finish Pamela made the whole experience stress free. She was warm and friendly ..caring..and even called to make sure I made it home. More

by LIVEFREENY16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pamela in service dept .
Aug 24, 2020 -

Destination Kia responded

Thank you for the kind review! We strive to offer a stress-free experience for our customers. Thanks for stopping in, take care!

August 21, 2020

Professional, courteous, attentive service. Quickly obtained a loaner since the work took several hours. My car was returned cleaner than when I brought it in. More

by jvr46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Collins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Reali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Docherty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heidi Joslin, Sandra Sawicz, Rich Petri
Aug 21, 2020 -

Destination Kia responded

That’s what we are all about. Thanks for sharing. And thanks for your loyalty........Dave

...
248
...