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Destination Kia - Service Center

Albany, NY

4.5
2,725 Reviews

2,725 Reviews of Destination Kia - Service Center

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July 16, 2022

Poor at giving updates, calling in a timely manner, answering the phone, returning calls, and general communication More

by fedupwithmoving88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

Easy drop off and pick up for my recent DMV inspection. Arrived early for my appointment and they were able to get me in a few minutes ahead of schedule. :-} More

by peterheeran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael in service department, working on July 13th, Rich Petri
July 15, 2022

I am generally satisfied with customer service at this dealership. Staff are generally professional and efficient. More

by RMOFFITT45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 15, 2022

The service was quick and friendly. Everything went as expected with no surprises or added on pricing. More

by AMROBINSON326
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 15, 2022

I love Destination Kia! Every interaction I have had has been positive and yesterday was no exception. I needed my annual car checkup and NYS inspection. I booked online an More

by jfdw530
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 15, 2022

Very pleasant experience. Attentive personnel and work done right, the first time. I recommend highly. More

by lkbunk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 15, 2022

Very knowledgeable. They need a new way to find customer’s account. My oil changes are free but they couldn’t find my account. The service is excellent though More

by qianabebo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

I showed up to Destination Kia on a Saturday morning without an appointment. The service advisor took me right in and my wait was not very long at all More

by robertv-troy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marshall Blakeslee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Petri
July 14, 2022

The place is very nice and clean and they keep you in information about your car. And very nice people working they. More

by Tortas20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rich Petri
July 14, 2022

Fast and courteous service. My vehicle was done in the specified time that was quoted to me. More

by BWALRATH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
T Mulvaney
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